CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Frank and his team went above and beyond. They were constantly updating me and made sure to answer all questions I had. Their hard work is extremely appreciated!
Reply from Frank Sena
October 1st, 2026 04:47 PM
Sheranna, I'm grateful for your kind words and pleased to know that my team and I could provide the updates and support you needed. Your appreciation means a lot to us at CrossCountry Mortgage, LLC.
Hreat customer asistance and guidance on the process
Reply from Logan Brean
October 1st, 2026 04:44 PM
Jesus, I'm pleased to know that you appreciated the assistance and guidance I provided throughout the process. At CrossCountry Mortgage, LLC, my aim is to ensure a smooth experience for each client. If there's anything more you need, just let...
read more
Although the process is very difficult, especially for someone like myself who doesn't use a lot of technology, the "great" part was that Jenny realized that, and helped me through it all the way. She was professional, knew what she was doing,...
read more
Reply from Jenny Ligon
October 1st, 2026 04:43 PM
Elaine, I'm glad I could support you through the process and make it more manageable despite the challenges with technology. At CrossCountry Mortgage, LLC, ensuring that you feel comfortable and informed is important to me. Thank you for your...
read more
Great advice and help in direction on what needed done to achieve loan. The staff was very friendly and quick to respond.
Reply from Kevin Patrick
October 1st, 2026 04:42 PM
Adam, I'm pleased to hear that you found my advice and direction helpful in achieving your loan goals. It's great to know that the friendly and responsive staff at CrossCountry Mortgage, LLC made your experience a positive one.
for
Cedric Capeles at CrossCountry Mortgage
Cedric was amazing to work with. He was on top of everything to get our loan approved and clear to close. He definitely went above and beyond for us and our first time home buying process.
Reply from Cedric Capeles at CrossCountry Mort...
October 1st, 2026 04:38 PM
I'm glad to hear that your first-time home buying process went smoothly, Heather. It was my pleasure to assist you and ensure everything was handled efficiently with CrossCountry Mortgage, LLC. If you ever have any more questions or need further...
read more
Ryan was great to work with and answered all my questions in a timely fashion
Folks were there when I had questions and/or was confused about the process.
Reply from Megan Brogna
October 1st, 2026 04:26 PM
I'm pleased to hear that our team at CrossCountry Mortgage, LLC was able to assist you when you had questions or needed clarification, Robert. If there's anything else you'd like to discuss, feel free to reach out.
Jeff Crain at CrossCountry Mortgage has received a review with 5 star rating from Clark H
Reply from Owner
October 2nd, 2026 04:39 PM
Thank you for the perfect rating, Clark. I'm pleased to know your experience with CrossCountry Mortgage, LLC was positive.
Easy Process with the online portal and great reminders.management of the closing timeline.
Reply from Jeff Crain
October 1st, 2026 04:25 PM
I'm glad to hear that you found the online portal and closing timeline management effective, Clark. At CrossCountry Mortgage, LLC, I strive to ensure a seamless process for my clients.
Christopher Bullock is a wealth of knowledge and so informal. He always makes himself available to assist with any questions or client follow up. He keeps you informed throughout the whole transaction.
Reply from Owner
October 2nd, 2026 06:11 PM
Alexia, I appreciate your kind words and am glad to know my approach has been helpful. It's important to me to keep clients informed and supported throughout the process with CrossCountry Mortgage, LLC.
3871–3880 of 408215
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095