CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Juan was great from start to finish. He always answered our questions and we were very comfortable with him. I would recommend anyone to work with him. His professionalism and demeanor were top notch.
Reply from Juan Agustin Fleitas
October 8th, 2026 03:21 PM
Keith, I'm pleased to hear that you felt comfortable and well-supported throughout the process with me at CrossCountry Mortgage, LLC. Your recommendation and kind words about my professionalism mean a lot.
Excellent service was provided, and their friendly demeanor and knowledge helped ease nerves when they came up. Highly recommend
Reply from Owner
October 9th, 2026 02:42 PM
I'm happy to know that my friendly demeanor and knowledge helped ease your nerves, Alvaro. At CrossCountry Mortgage, LLC, providing excellent service is always our goal. Thank you for your high recommendation!
Mark and his team were always communicative and helpful. Their guidance was top notch through the whole process.
Reply from Mark Reinhardt
October 8th, 2026 03:18 PM
I'm glad to hear that you found my team's communication and guidance helpful, Alvaro. At CrossCountry Mortgage, LLC, we strive to provide top-notch service throughout the process. Thank you for your kind words.
Scott went out of his way to make the process work. We had pretty much given up on construction loans and building until we met with him . Went seamless and he was always checking up with updates and was always very responsive to calls and...
read more
Reply from Scott Bryant at CrossCountry Mortga...
October 1st, 2026 04:07 PM
Thank you so much for the kind words! It was truly a pleasure working with you and helping make your construction plans a reality. I know the process can feel overwhelming, so I’m glad we were able to make it seamless and keep you informed...
read more
Mike Von Hohenstein and his team at Cross Country Mortgage are highly professional, knowledgeable, and efficient. They guided me through the entire mortgage process smoothly from pre-approval through settlement. I would definitely recommend...
read more
Reply from Owner
October 9th, 2026 08:22 PM
Mary, I'm pleased to hear that you found the mortgage process smooth and efficient with my team and me at CrossCountry Mortgage, LLC. I appreciate your recommendation and am grateful for your kind words about our professionalism and guidance....
read more
Todd is ontop of things and works very diligently.
The volume of documents underwriting required was ridiculous for a reverse mortgage. Last minute requests for documentation regarding items they were told about at the start of the process abd did not request at the start. Sending incorrect...
read more
Reply from Richard Stewart
October 8th, 2026 03:14 PM
Janice, I apologize for the inconvenience you experienced with the document process. I understand how frustrating it can be when unexpected requests arise and errors occur. Please feel free to contact me directly so I can assist further in...
read more
Julie was incredibly response to all of my questions . Most questions to me seemed silly, but she answered them promptly and professionally every time .
Reply from Julie Avelino
October 8th, 2026 03:11 PM
I'm pleased to hear that you felt comfortable asking questions, Stephen, and I'm glad I could provide prompt and professional answers. At CrossCountry Mortgage, LLC, ensuring you feel informed and supported is important to me. If there's anything...
read more
Mike is an amazing Loan Originator. He is very knowledgeable, personable and professional. Mike helped me feel at ease while guiding me through the whole mortgage process from pre-approval through settlement. He communicated clearly and always...
read more
Reply from Mike Von Hohenstein at CrossCountry...
October 1st, 2026 03:12 PM
Thank you so much Mary! I truly appreciate your feedback, it's nice to hear such kind words. Thank you for working with me, I wish you many years of happiness in your new home!
Margaret was extremely knowledgeable, patient. Everyone we dealt with throughout the whole process we're great 👍 THANKYOU ALL for your hard work!
Reply from Margaret Sanchez
October 8th, 2026 03:06 PM
Thank you for your kind words, Judith. I'm glad to hear that you had a positive experience with everyone at CrossCountry Mortgage, LLC. It was a pleasure to assist you throughout the process.
2231–2240 of 406974
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095