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Corporate NMLS #14210 · CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. Colten Mortgage is a Division of All Western Mortgage and supports Equal Housing Opportunity. NMLS ID #14210 (www.nmlsconsumeraccess.org) | 303-835-9928 | 6021 S. Syracuse Way, Ste. 104, Greenwood Village, CO 80111. Regulated by CO Division of Real Estate.
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Emily M
Denver, CO
Posted on February 8th, 2024 10:33 PM
Excellent, she is the best person, very friendly.
Reply from Renata White
February 10th, 2024 10:51 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
S
Suzette E
Denver, CO
Posted on February 8th, 2024 06:28 PM
Don’t sent out closing to cost amt after the bank close if closing date is the next day at 10am.
Reply from Renata White
February 10th, 2024 07:16 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
3.5
for
Brant Phillips
Encompass
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Chase M G
Colorado Springs, CO
Posted on February 8th, 2024 01:47 PM
Communicate better about what incentive is going towards. Give more loan options to get best deal.
Reply from Brant Phillips
February 10th, 2024 02:16 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
M
Marianna K
Denver, CO
Posted on February 6th, 2024 03:33 PM
Their dedication to caring for clients goes above and beyond industry standards. Their clients feel supported and informed throughout the entire loan process. They feel like more than just a number.
Reply from Renata White
February 8th, 2024 03:36 PM
I really appreciate the feedback and am looking forward to working with you again.
5.0
for
Matt Mauzy
Encompass
A
Aura M M
Colorado Springs, CO
Posted on February 6th, 2024 01:18 PM
Danielle Wegman is an absolutely horrible human being. She was helping Matt with our loan process and she was not cooperative, stand offish and on top of that her staff were late for our closing. Even though I told Danielle I had work she send...
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Reply from Matt Mauzy
February 8th, 2024 01:20 PM
It was great working with you. Thanks again for putting your trust in us.
5.0
for
Matt Mauzy
Encompass
T
Travis L
Denver, CO
Posted on February 5th, 2024 05:07 PM
It was a simple process
Reply from Matt Mauzy
February 5th, 2024 05:09 PM
Thank you Travis! Great working with you.
A
Akshay A
Parker, CO
Posted on February 2nd, 2024 02:36 PM
I recently had the pleasure of working with Colten Mortgage, and I am compelled to share my outstanding experience. From start to finish, the experience with Colten Mortgage has been nothing short of exceptional.Renata White, my loan officer,...
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Reply from Renata White
February 4th, 2024 02:41 PM
I enjoyed working with you. Thanks for the great feedback.
5.0
for
Colten Mortgage
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Ashish S
Posted on February 1st, 2024 08:57 PM
My experience with Colten Mortgage was positive. The team, particularly our loan officer Renata, exhibited professionalism and expertise, and I am grateful for the support they offered.
A
Ashish K S
Parker, CO
Posted on February 1st, 2024 08:56 PM
My experience with Colten Mortgage was positive. The team, particularly our loan officer Renata, exhibited professionalism and expertise, and I am grateful for the support they offered.
Reply from Renata White
February 3rd, 2024 08:59 PM
I really appreciate the feedback and am looking forward to working with you again.
A
Amanda W
Denver, CO
Posted on January 31st, 2024 02:29 PM
We loved working with Renata and her team
Reply from Renata White
February 2nd, 2024 02:31 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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