Capital Bank Home Loans, Rockville, MD

The processing of all my documents were done very efficiently.

I will say Guarav, thank you! You are an amazing experienced loan officer, and definitely made my dream a reality. Erin Godaire - is AMAZING! She is extremely detailed, and also answered all of my questions and even developed a good relationship...

Maria and DeShawn. They were accommodating and responsive

It was difficult to reach some of the individuals working there. It was hit or miss. Email responses were always good but difficult to reach someone over the phone. I would get messages after calls saying they would call back, but on most occasions,...

Communication as well as being truthful on what to expect during the process and flexibility

Nothing - it was an overall great experience!!

Definitely the explanation about the different alternatives and the flexibility to align according the expectation with the closing date. Another important advantage is the system where you can track documentation, status and progress of your...

Working with Mr. Gaines was fantastic. He helps make everything run smoothly and makes you feel like family. Anyone who gets to work with Mr. Gaines is lucky. I can express enough how thankful we are.

Excellent communication and perfect for a first time homebuyer like myself who had no idea what to expect!

The portal to DocuSign and archive documents was easy to use and the team communications were timely