

Assurance Financial, Baton Rouge, LA
Baton Rouge, LA

Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
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My original thought about a mortgage was at least 18 months out. Rocky was accessible, regularly communicated, and exceeded any expectation i could have. Not knowing what the process looked like, Rocky guided my family from "let's take a peek"...
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Reply from Rocky Maddox - Assurance Financial
May 18th, 2026 01:29 PM
I'm so thrilled for you folks! Thank you for your kind words!
Ashley Kutz was the best! Very patient and knowledgeable. Would highly recommend
Ashley was fantastic! We appreciated her patience and walking us through the process step by step.
Reply from Ashley Kutz
June 17th, 2026 12:16 PM
It was great working with you. Thanks again for putting your trust in us.
We had a great experience with Ashley Kutz. She walked us through every step!
Ashley was very helpful and explained things as we went. I appreciate that very much. She was very knowledgeable and answered all of our questions. I would highly recommend her to all of my friends.
Reply from Ashley Kutz
June 17th, 2026 12:09 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
Communication was poor to nonexistent. And when we received any communication it was typically after we had already accomplished whatever was being requested. It felt like there was a disconnect between the automated emails and what the Assurance...
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Trinity was always available when needed. If he didn't have the answer right away he immediately found it for us. I am very glad we chose him for our new construction loan!
Reply from Trinity Courtney
June 17th, 2026 08:02 PM
I really appreciate the feedback and am looking forward to working with you again.
What made it great was how responsive everyone was when we had questions,and what Micah done for me was absolutely life changing
Reply from Micah Garrett
May 18th, 2026 01:02 PM
Thank you so much for the kind words. I sincerely appreciate the opportunity to help you with your home purchase. Congratulations!
When we first began our application process we had many setbacks but when Courtney took over the file she turned everything around and made it happen for us. I am so grateful for her compassion, commitment and support throughout this journey!...
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Reply from Courtney Arceneaux, Mortgage Lender...
May 18th, 2026 01:29 AM
Your story is one that will remain with me for a lifetime. I am so grateful God put you in my hands. I'm excite to see everything come together for your beautiful family.
Micah was great to work with through both our home refinance and the townhome purchase at Lake Martin. He was always quick to respond to all of our questions. He made the whole process so much less stressful. We really appreciate how easy he...
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Reply from Micah Garrett
May 17th, 2026 06:16 PM
Thank you for the opportunity to help with your refinance and purchase. I appreciate the opportunity to help, and I sincerely appreciate your business.
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About
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
Assurance offers a full menu of attractive residential loan products, closes loans in their name, and retains agency servicing on a growing number of closed loans. The company vision is to continue to build on a proven successful model by adding team members that care about each other, have a high degree of integrity/professionalism, work hard to please our customers, and, have a passion for closing loans accurately and on time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.