ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,970)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,970)

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5 Star

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Great experience and so helpful to get our first house

Reply from Scott Baldwin

July 23rd, 2025 05:20 PM

I'm delighted to hear that your first home-buying experience was a great one. It was truly rewarding to assist you through this significant milestone. Thank you for your kind words and for choosing ALCOVA Mortgage. Enjoy your new home!

Matt was very personable and helpful in processing my mortgage

Reply from Matt Earley Team of ALCOVA Mortgage

July 20th, 2025 04:59 PM

Thank you Richard! I hope you enjoy your new home at the beach!

They were very patient and understanding, I was using another mortgage company for construction loan and they backed out, Alcova was able to get everything back on track and calm my nerves. I am so very grateful for all the work they have done...

Reply from Tony Markland

July 23rd, 2025 02:26 PM

I'm truly thankful for your kind words and understanding, Hannah. Navigating a mortgage process can be stressful, and I'm pleased we could bring everything back on track for you after your initial experience with another company. Your patience...

Sarah was always responsive even at late hours. great advice, helped make things make sense, and had lots of patience with us.

Reply from Sarah Dudley

July 23rd, 2025 12:36 PM

Thank you, Riley, for sharing your experience. I'm glad to know that my responsiveness and advice were helpful to you. Making the process clear and being patient are important parts of my role, and I'm pleased it made a difference for you....

Stayed on top of it from the beginning. Fantastic communication and always reachable.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you, Samantha, for your kind words. I'm really glad to know that you found the communication effective and felt supported throughout the process. Staying accessible and ensuring seamless communication are important to me, so it's great...

Open clear communication. Quick response time. Friendly. Professional. Informative

Reply from Jason Inglish

July 20th, 2025 10:07 AM

I'm really pleased to hear that the communication and response time met your expectations, Hazel. Being friendly, professional, and informative are key aspects I aim to uphold in every interaction. Thank you for highlighting these areas, and...

The experience he have with people

Reply from Timothy Grainger

July 23rd, 2025 02:36 AM

I'm pleased to hear that your experience went well. Building good relationships with those I work with is important to me, and I'm glad it made a positive impression. If there's anything more you'd like to share or if you have any questions,...

Wally was extremely professional and maintained 100% communication throughout the loan process. If any issues arose he presented the issue along with solution's. 10/1

Reply from Wally Andrus

July 22nd, 2025 11:31 PM

I'm really pleased to hear about your experience, Michael. Maintaining clear communication and solving any issues promptly is something I strive for at ALCOVA Mortgage. It's great to know that this approach was beneficial for you during the...

David was very informative and communicative at every step of the way

Reply from David Orr

July 21st, 2025 01:25 PM

Thank you Paige and congratulations once again!

Working with Jamey was wonderful . He is extremely quick with communication & did an amazing job with always giving us all our options! He made the mortgage process extremely easy

Reply from Jamey Roberts

July 22nd, 2025 09:24 PM

I'm delighted to hear that you had a wonderful experience working with me, Brette. I’m glad my communication and efforts to clarify your options made the mortgage process easier for you. Thank you for trusting me with such an important step,...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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