ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,967)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,967)

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5 Star

98%

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Sallys availability and willingness to do whatever necessary to make things happen

I have never had such a beautiful experience with a lender in my life. My wife and I were treated like family. Evelena made herself available anytime if we ever had any questions and she quite often would go the extra mile ,working to make...

Reply from Evelena Keller-Mullens - ALCOVA Mor...

September 5th, 2025 03:12 PM

Wow, Mark and Alex, thank you for the review. It was my pleasure to help make your dreams come true. Thank you for choosing me to accompany you on your journey.

Communications were excellent. Being able to text or call and get imediate response. I like the esign or docusign arrangement.

Reply from Stephen Knorr

September 8th, 2025 01:49 PM

It's great to know that the communication process was effective for you. Text and phone accessibility are important to ensuring a smooth experience, and I'm glad it worked well. I'm also pleased to hear that the e-sign and docusign options...

Thank you, Cary, for making this process comfortable, easy, and for answering all questions in a timely manor. We truly appreciate ALL your help. Jeff & Janet

Reply from Cary Bartlett

September 8th, 2025 12:51 PM

I'm pleased to know that the process was comfortable and easy for you. It's important to me to ensure all questions are answered promptly. Your appreciation means a lot, and I am grateful for the trust you placed in me. If you need any further...

Trying to buy this home has been a long process for us before meeting Wally. He was able to get us taken care of and done much better than I could have ever imagined. Very thankful to him. Very grateful to a alcova mortgage.

Reply from Wally Andrus

September 8th, 2025 12:43 PM

I'm pleased to hear that I could help make the process smoother for you, Bradley. It's rewarding to know that your experience with ALCOVA Mortgage met your expectations. If you have any further questions or need assistance in the future, please...

Sheri is friendly, knowledgeable and extremely professional. She was very patient with me no Matter how many questions I had. She took the time to explain everything in detail and really put me at ease. Being a first time homeowner the whole...

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

Communicative, knowledgeable, personable, friendly, advocated hard for me!

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.

Rebecca was very helpful and always answered my questions!

Reply from Rebecca Haas

September 5th, 2025 01:58 PM

I appreciate your kind words, Alan! I'm pleased to know that I could assist you and address your questions effectively. It was my pleasure to help you throughout the process. If there's anything else you need, please feel free to reach out.

Will and his team were amazing to work with! Will kept me in the loop every step of the way and made sure I understood what was happening. He made himself available to me any time it was needed. I couldn't be more pleased with this amazing...

Reply from Will Blaylock - Alcova Mortgage - N...

September 4th, 2025 06:41 PM

Thank you kindly from our local Alcova Team. CONGRATULATIONS! We hope you really enjoy the wonderful new home.

Kim was very informative and she also tried to look for the best rates and programs for me. I'm very grateful to her!

Reply from Kim Keith

September 7th, 2025 04:38 PM

It's great to know that you found the information and options I provided to be helpful. I'm glad I could assist you in finding the best rates and programs. Thank you for your kind words, and if there's anything else you need, don't hesitate...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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