ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,966)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,966)

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5 Star

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Eric and Lisa were both quick to respond, happy to answer any questions we had and kept us updated along the way.

Reply from Eric Craig

October 8th, 2025 02:39 PM

I'm pleased to hear that you appreciated the responsiveness and communication throughout your experience. It was a pleasure assisting you and ensuring you felt informed every step of the way. Thank you for trusting me with your mortgage needs...

Brad was great. He walked us through from start to finish. he was always available to chat when we needed him and helped explain the confusing parts. He got us a great rate, but more importantl, made us feel taken care of.

Reply from Brad McGehee

October 6th, 2025 07:36 PM

Thanks so much for the kind words, William! It was such a pleasure working with you on your first home purchase!

Tim, made this experience stress free. He so great at his job. He has his clients best interest 1st. Tim's personal and professional touch is priceless when it comes to buying a house. He did an outstanding job. Alcova is lucky to have him....

Reply from Timothy Grainger

October 8th, 2025 01:17 PM

I'm truly grateful for your kind words, Stacie. It’s rewarding to hear that the experience felt stress-free and that my efforts made a positive impact during your home buying process. Putting my clients first is always a priority, and I'm glad...

Peronable and knowledgeable.

Reply from Daniel Opirhory

January 5th, 2026 02:19 PM

Devin, thanks for the review! Congrats on the purchase, we wish you guys nothing but the best!

I've never experienced greater service and step by step process from anyone better! Jason kept me posted every step of the way of my app and would send and email and follow up with a call or text on things needed. Amazing service!

Reply from Jason Hall

October 5th, 2025 02:03 PM

Thanks for the kind words and the referral you sent.

Jason was awesome with us and explained everything to us very well would highly recommend him to anyone

Reply from Jason Inglish

October 5th, 2025 09:04 AM

I'm grateful to read your positive feedback. It’s important to me that everything is clear and understandable throughout the process. Your recommendation is truly appreciated. If you have any further questions or need assistance down the line,...

Eric went above and beyond to guide us in the right direction and explain things in a way any person could understand. I highly recommend Eric Craig with Alcova. 10/10 experience overall

Reply from Eric Craig

October 7th, 2025 07:12 PM

I'm glad to hear that my guidance and explanations were clear and helpful for you. It means a lot that you would highly recommend my services at ALCOVA Mortgage. Your kind words reflect my commitment to providing a positive experience. Thank...

Everyone was very friendly and knowledgeable which made my experience great.

Reply from David Lindsay

October 7th, 2025 06:17 PM

It's wonderful to hear that you had such a positive experience, Kevin. Providing a friendly and knowledgeable service is a priority, and I'm pleased this made your experience memorable. Thank you for sharing your feedback and for the 5-star...

First of all, we were so excited to meet Jae face to face at our closing. She did not have to do that, but took time from her busy schedule to be there. Jae was a fantastic person to work with. Even though we had not met in person, she communicated...

Reply from Jae Goess

October 6th, 2025 01:23 PM

Congratulations again on your new home!! I'm so glad we could finally meet in person and I'm pleased to hear the communication throughout the process was clear and effective. It's always my aim to make sure my clients feel informed and comfortable...

Jody was very helpful in navigating some tricky circumstances.

Reply from Jody Emerick

October 6th, 2025 01:31 PM

I'm glad I could assist you in navigating through the tricky circumstances, Jason. Helping clients through challenging situations is an important part of what I do. Should you have any more questions or need further support, please feel free...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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