ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,946)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,946)

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Lori was fantastic. She was quick and transparent with communication. She made sure we were taken care of and we felt at ease the entire process.

Reply from Lori Sandon

February 16th, 2026 07:59 PM

I'm glad to hear that you felt well-taken care of, Chelsea. Ensuring clarity and maintaining open lines of communication throughout the process is important to me. I'm pleased that you felt at ease during your mortgage journey. If there's anything...

I have purchased three homes and refinanced twice using Robert at Alcova Mortgage. Each transaction was very easy. Robert is always responsive to questions and available via phone calls and email. Each process was simple and smooth. I highly...

Tim was nothing short of amazing. Very helpful and pleasant. I will definitely use him again in the future when buying any future propertie.

Reply from Timothy Grainger

February 16th, 2026 06:35 PM

I'm grateful for your kind words, Shannon. It's great to know that you found my assistance helpful and pleasant. I look forward to the opportunity to assist you with any future property purchases. Please don't hesitate to reach out if you need...

Your Experience With The Process Helped Me Tremendously On The Things I Didn't Understand. Thank For All U Done For Me & Making My Journey Smooth & Easy. Thank U Thank U Thank U, I Appreciate U & Alcova So Very Much 🙏🏾

Reply from Nabria Beck

February 16th, 2026 03:58 PM

Barry, I'm really glad to hear the process was smooth and easy for you. I appreciate your kind words and am pleased I could assist with your journey. If you ever have more questions or need further support, feel free to reach out. Thank you...

Very personable and helpful throughout the process

Reply from Sheri Wall, CMA

February 11th, 2026 11:34 PM

Nathan, I really appreciate this. It was a pleasure working with you, and I’m so glad the process felt smooth and supportive. Thank you for allowing me to be part of such an important milestone — that trust means a lot.

Steve explained everything so well and was very responsive to all my questions and concerns. Great communication every step of the way.

Reply from Steve Hobbs

February 16th, 2026 03:15 PM

I'm glad you found my explanations clear and the communication up to your expectations, Colleen. Being responsive to your questions and concerns is a priority for me. If you have any more questions or need further assistance, please don't hesitate...

The responsiveness and clear information that was provided helped the house buying process greatly.

Reply from Stephen Knorr

February 16th, 2026 04:13 PM

I appreciate your feedback, Jonathan. I'm glad to hear that the responsiveness and clear information made the home buying process smoother for you. If you have any more questions or need further assistance, please feel free to reach out.

Steve was very communicative throughout the process and when he identified a problem, he did not reach out until he had solutions. He gave us two options and we appreciated that.

Reply from Steve Hobbs

February 16th, 2026 05:37 PM

I'm grateful for your feedback, Dwight. I believe that clear communication and having ready solutions are essential to navigating any challenges that come up. I'm glad you found the options provided helpful. If there's anything more you need...

Overall smooth transaction. Offered solid insight and options.

Reply from Scott Baldwin

February 16th, 2026 04:07 PM

I'm grateful to hear that the transaction went smoothly for you, Stewart. Offering insightful options is something I strive for, so it’s rewarding to know you found that helpful. If you have any more questions or need further assistance in...

Bob answered all my questions, handled some unusual issues with ease & gave me great advice in handling this refinance.. thanks Bob.. Patti Walker

Reply from Bob Kennedy

February 11th, 2026 04:38 PM

Patti, it's great to hear that I could assist with your refinance and address any unusual issues smoothly. Providing clear advice and answering all your questions is important to me, so I'm glad you felt supported throughout the process. Please...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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