1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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Colleen was on point the whole time and managed a very smooth closing.
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Brian Haefner
Brian was great but I did not care for Traci. She tried moving up the closing date although sellers specified the 30th. Also I was having issues with the auto emails for updates going constantly and Traci basically told me to deal with it
Colleen was kind, thorough in her explanations, and patient with our questions.
Emily was helpful and willing to answer questions throughout the process
The online application portal was not functioning as it should have and we had to upload and share our materials multiple times in several different ways, which was stressful. I asked several direct questions via email of our loan coordinator...
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Reply from 1st Priority Mortgage
July 14th, 2023 03:54 PM
Thomas, We take pride in Delivering the Home Loan Experience, and we are sorry to hear that your expectations were not met. We are grateful for your patience with our process and the challenges you overcame. Thank you for taking the time to...
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I felt the communication was very much lacking. I would get constant reminders that I needed to act on items in a timely manner but did not get the same in return. I feel that when important information needed to get to me it wasn't important...
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Reply from 1st Priority Mortgage
July 7th, 2023 04:38 PM
Paulette, It is always our goal to communicate effectively and to provide the best customer experience possible. We sincerely apologize that we did not meet your expectations. Thank you for taking the time to share your concerns so that we...
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Lourdes Collins
Everything was fantastic, Lourdes met and went far beyond our expectations. Made everything a lot easier and simpler for a first time home buying experience.
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The team at 1st Priority gets it done! Communication and attention to detail are excellent.
Reply from Shawn Manley
January 2nd, 2024 05:58 PM
Thank you very much for your positive feedback, Angela! I'm thrilled to hear that you found our communication and attention to detail to be excellent. Here at 1st Priority Mortgage, we strive to provide the best service possible for our clients....
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Communication and overall care for Realtor AND client.
I have worked with Colleen Andre on numerous transactions. She is always looking for different programs that will best suit the needs of my buyers. She is committed to "finding a way to make it happen". My most recent buyers came to me with...
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About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org