1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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Mary was fantastic and I honestly have no complaints. She was communicative and extremely personable. I really enjoyed working with her
Reply from Mary Delia
September 12th, 2023 02:16 PM
Thank you Brandi for taking the time to respond to our survey. I also want to thank you for your great review. I really enjoyed working with you and look forward to helping you in the future.
I do wish to comment.
Reply from 1st Priority Mortgage
September 18th, 2023 05:16 PM
Teasha, 1st Priority takes pride in Delivering the Home Loan Experience, and we are sorry to hear that your expectations were not met. Thank you for taking the time to share your experience. Your valuable feedback helps us to deliver a better...
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Very thorough crossed all T's and dotted all I's, there is nothing that the team doesn't know about me which made the experience very personal to me and at the same time very professional. I trusted the team doubting nothing. GREAT JOB
Communication and transparency of information
Reply from Ross Bowman
April 22nd, 2024 12:12 PM
I'm thrilled to hear your positive feedback, Michael! Communication and transparency are key values at 1st Priority Mortgage, and I'm glad to know that you appreciated these during the loan process. Your satisfaction with the service is our...
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Both our mortgage consultant (Isaiah)and our mortgage coordinator (Beth) went above and beyond to make sure that we understood every step in our mortgage process. They both answered numerous questions and if they didn't have an answer right...
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Bottom line guidelines, not you need this and then you need that. As a customer I don’t do this all day every day you all do.
Reply from 1st Priority Mortgage
September 18th, 2023 05:21 PM
Mary, Thank you for your review and we're sorry that your experience did not meet your expectations. Providing documentation is a critical aspect of the mortgage process, and it can be frustrating as new requests arise. We appreciate your cooperation...
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Rochester
They were persistent on getting the steps completed.
Reply from Karen Cook
September 12th, 2023 01:32 PM
Ron, it was my pleasure to assist!
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Appreciated all the great work and communication throughout the process.
Reply from Mary Delia
September 12th, 2023 02:16 PM
Thank you Katherine for taking the time to respond to our survey. I also want to thank you for your great review. I really enjoyed working with you and look forward to helping you in the future.
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Antwaun Johnson
Communication and always answer calls when it came a question. I am a first home buyer and was afraid in taking this risk. Everyone made me comfortable and had everything done in a timely matter. I referred my soon to be step son for his services...
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Reply from Antwaun Johnson
September 13th, 2023 02:48 PM
I'm deeply appreciative of your positive feedback, Jason. As a part of the 1st Priority Mortgage team, I'm delighted that you felt comfortable throughout the home buying process. It was my pleasure to assist you and answer all your questions...
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Emily was so helpful! Everyone was very communicative and kind, making the process much easier. It was a great experience.
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About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org