1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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Kristin was a true pleasure to work with. She is very responsive, keeps you up to date on your loan process and super friendly. If you’re looking to purchase a new home I highly recommend working with her.
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Brandon went above and beyond to help the client through the mortgage process and get this deal closed. I highly recommend Brandon Ford! I will refer him again!
our closing was delayed more than one month due to review processes. her follow-up was great!
Reply from 1st Priority Mortgage
July 23rd, 2024 02:45 PM
Kazuki, We take pride in Delivering the Home Loan Experience, and are sorry to hear that your expectations were not met. Closing delays may be frustrating, but we thank you for your cooperation throughout the process. Thank you for taking the...
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Your team made the process smooth & always answered our questions / emails very promptly. Thank you!
Reply from Ross P. Bowman
July 6th, 2024 12:48 PM
I'm thrilled to hear that you had a smooth refinancing process, Randi! Your positive feedback means a lot to me and the team at 1st Priority Mortgage. It was truly a pleasure to assist you and ensure that your questions were promptly addressed....
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Always a smooth transaction with Shawn and his processor Lori. Email updates and, quick response to questions are also key to avoiding any obstacles.
Mike Coyne is great!! He's very responsive and gets the job done in a timely matter. I highly recommend him.
Reply from Michael Coyne
July 8th, 2024 12:40 AM
Debbie, thanks for always trusting with your clients. I will go 100% all the time.
My clients appear to be happy with the service they received. I still find the communication to be lacking between agent and mortgage team. Contract sent April 26th, it wasn’t until June 26th that I was asked for a fully executed LBP. Why are...
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Reply from 1st Priority Mortgage
July 8th, 2024 01:25 PM
June, It is always our goal to communicate effectively and to provide the best customer service experience possible. We sincerely apologize that we did not meet your expectations. Thank you for taking the time to share your concerns so that...
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Michael was a great communicator and easy to work with. Thank you!
Reply from Michael Capizzi
June 25th, 2025 03:18 PM
I'm glad to hear that you found the communication and process smooth. It was a pleasure working with you, and I appreciate your kind words. If you have any further questions or need assistance in the future, please feel free to reach out.
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This explaination reflects my 1st Priority experience.1. We should have been given the booklet explaining things at the beginning not half way through. 2. As first time buyers, things should have explained to us better and, again, from the...
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Reply from 1st Priority Mortgage
July 8th, 2024 01:28 PM
Alice, We take pride in Delivering the Home Loan Experience, and are sorry to hear that your expectations were not met. Thank you for taking the time to share your experience. Your valuable feedback helps up to deliver a better experience in...
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Sara was knowledgable and patient during my first time home buyer experience. Thank you for your help.
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About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org