1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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Shawn Manley and Lori Stearns made the mortgage experience understandable and do-able.
Reply from Shawn Manley
August 28th, 2024 11:29 AM
I'm really glad to hear that you found the mortgage process understandable and doable, John. It was a pleasure working with you on your purchase. Thanks for taking the time to leave such a positive review and for giving us a perfect rating....
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Ralph Murciano was very helpful and responsive throughout the loan process (even on Memorial Day weekend!). He was extremely positive and encouraging early in the loan process, which helped us make the decision to pursue the loan. Thanks, Ralph!...
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not just me was excited, but everybody that was involved and Alex, and his staff was very excited for us too. That made us feel good. Thank you for everything. God bless.
Reply from Alex Castillo
November 19th, 2024 08:21 PM
I am deeply grateful for your kind review, Luis. Seeing your excitement and being a part of this milestone in your journey was indeed a joy for me and my staff at 1st Priority Mortgage. We always strive to make the loan process as seamless...
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Jonathan Long
More communication in a timely manner
Reply from 1st Priority Mortgage
August 21st, 2024 04:32 PM
Kyle, It is always our goal to communicate effectively and to provide the best customer experience possible. We sincerely apologize that we did not meet your expectations. Thank you for taking the time to share your concerns so that we may...
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As first-time homebuyers, the mortgage process was entirely new to us, and we were naturally a bit nervous. However, Chris exceeded all our expectations and made this experience incredibly smooth and stress-free. From the very beginning, he...
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The communication was great and when I didn't understand something Alex would clarify it so I can understand. They listened to my concerns every step of the way.
Reply from Alex Castillo
July 14th, 2025 08:00 PM
I appreciate your feedback, Ashley. I'm glad to hear that the communication was effective and that I could help clarify things for you. Listening to your concerns and ensuring you felt understood throughout the process is something I value...
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We are first time home buyers and Ralph made the process more understandable. Our team, Ralph and Denise were patient, kind, understanding, knowledgeable and always willing to answer any questions and/or concerns which was extremely appreciated...
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Reply from Ralph Murciano
August 20th, 2024 06:05 PM
Deanna and Dana
Great working with you so happy we were able to close... Congratulations and all the best in your new home and Thank you for working with me.
Very way to work with! Amazing staff would highly recommend!
Received help every step of the way
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Shawn is always ALWAYS the most incredible, trusted advisor for me as well as my clients. I feel totally confident referring myClients to Shawn to guide us both through any transaction with complete confidence of a successful Close!! He is...
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Reply from Shawn Manley
August 20th, 2024 12:58 PM
I'm truly humbled by your kind words, Jaclyn. It's always a pleasure assisting you and your clients with your mortgage needs. A successful close and a satisfied customer is always the ultimate goal with 1st Priority Mortgage. Honesty and transparency...
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About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org