1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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When there was a problem withe worked on solutions.
Reply from Michael Capizzi
June 25th, 2025 02:46 PM
Thank you for your feedback, Bryan. I’m pleased to hear that we could work on solutions when issues arose during your mortgage process. Your satisfaction is important, and I appreciate your trust in 1st Priority Mortgage. If there’s anything...
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Mary knows how to answer any and every question that arises and equips my clients with clarty and confidence through the process of closing on their home purchases!
Reply from Mary Delia
November 11th, 2024 02:46 PM
Thank you so much, Emily, for such a glowing review! I'm thrilled to hear that you had a positive experience with me at 1st Priority Mortgage. It’s always my aim to provide clear information to help my clients feel confident throughout their...
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This Having been my first mortgage, Kevin was patient and attentive. The process was smooth and steady. I would recommend this product as a solid option
Terrific from start to finish!
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Fantastic experience with Renee and team, constant contact and always there to answer any questions! Thank you
Reply from Renee Short
November 30th, 2024 02:28 PM
Thank you Andrea! I try to be available around the clock for to help make the process a streamline one!
Good comunication
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The care and communication was top notch. The helpfulness and speed made this process easier than expected and the results were exactly what I had hoped for. This was the best outcome and I truly believe that it was due to the expertise, competency...
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Reply from Renee Short
November 30th, 2024 02:25 PM
Hi Susan, Thank you so much for your glowing review. I'm thrilled to hear that you were satisfied with the care, communication, and speed we strive to provide at 1st Priority Mortgage. It's fantastic that the home buying process was easier...
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Antwaun Johnson
Communication was all over the places, 2-3 people giving different information at same time and the whole telephone game with a different answer on what was needed. Information changed every day, just clearer communication and everyone being...
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Reply from 1st Priority Mortgage
November 11th, 2024 04:45 PM
Ian, It is always our goal to communicate effectively and to provide the best customer experience possible. We sincerely apologize that we did not meet your expectations. Thank you for taking the time to share your concerns so that we may deliver...
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Kelly was great but the underwriting etc left a lot to be desired with this transaction. This was my client's third mortgage with 1st Priority and his experience was not good at all. Too bad you stopped using Visions FCU. Even the buyer for...
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Reply from 1st Priority Mortgage
November 11th, 2024 04:49 PM
Thank you for taking the time to share your feedback, Bonnie. We're sorry to hear that your experience did not meet your expectations. While we're glad to hear that Kelly was great, we understand that there were aspects of the process that...
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questi and calls were answered promptly
Reply from Mary Delia
November 11th, 2024 02:46 PM
Thank you for choosing 1st Priority Mortgage for your purchase, Nancy. Your feedback is vastly appreciated, and I'm glad to know that my prompt responses met your expectations. Always striving for 5-star service, I would be interested to know...
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About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org