1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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Renee and her team were always on top of everything and made sure the process was simple and easy . Communication was quick and efficient and they were always available for questions.
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Shawn has been amazing and greatly helped us through the house buying process and continuously updated us along the way as this was our first home purchase. However his assistant, Melissa, was difficult to deal with and made things complicated...
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Reply from Shawn Manley
August 4th, 2025 01:31 PM
Kathleen, I appreciate you taking the time to share your thoughts. I'm really glad to hear that I was able to support you through your first home purchase and keep you updated throughout the process. Your feedback about the challenges you faced...
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John was available for texts and calls and made sure to respond as quickly as possible.
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Jay is always available for any questions or concerns
Reply from Jay M. Logan
February 20th, 2025 04:28 PM
Thanks for the feedback Steve! Always happy to be of assistance.
Colleen has been excellent with all of our trans together!
Everyone at 1st Priority that I had contact with ( Jeff, Kristin and Elizabeth) were very helpful, answered all my questions and made it clear that they were working for me to make the lending process flow smoothly. I felt reassured by them....
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John is a very knowledgeable loan officer that works hard for his clients. He provides them with valuable information from start to finish and is available whenever needed During the process. This transaction was unique as another lender offered...
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The communication is non-stop, and any questions that you have are always welcomed and answered. Very comforting and strong comitment to the buyer with 1st priority.
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Renee was excellent! However, once the process got passed to Melissa Green the communication with my client was not at the same level of excellence.
Alex is on top of everything and available to explain when needed.
Reply from Alex Castillo
February 25th, 2025 09:56 PM
Michael, I'm thrilled to hear that you had a great experience. I believe communication is key, so I'm always committed to being available and making sure everything is clearly explained. It was a pleasure working with you on this purchase....
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About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org