1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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I had an outstanding experience working with Paul Winterhalter at First Priority Mortgage. From start to finish, he made the entire home financing process smooth, stress-free, and easy to understand for my client. Communication was excellent—he...
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Paul is always great to work with. He makes the lending experience very stress free and easy for my clients
Communication, staying up to date with files and communication with borrower, meeting deadlines, not gas lighting me in feeling that my worries were not valid
Reply from 1st Priority Mortgage
August 3rd, 2026 09:16 PM
Thank you for your review, Joan. We're sorry to hear that your experience did not meet your expectations. It is always our goal to communicate effectively and to react quickly to our customers' needs to insure the best possible experience....
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Originally I had gone with another lender and the process was a nightmare. After being pre approved the process took 3 and a half months and they still didn't have me ready to close. I decided to start over with 1st priority after speaking...
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Reply from Christie Wiesen
July 29th, 2026 12:51 PM
Thank you so much Casey! I was so happy to help! Congratulations on your new home!!!!
Paul Winterhalter has received a review with 5 star rating from Samuel D
Paul was amazing at keeping contact with me. Returned my calls/text at anytime of the day weekends as well. It was nice to have somone who kept my updated throughout the entire process.
makes the experience great is Ralph's professionalism, follow up, knowledge, and efficiency. The service he provides always exceeds my clients expectations.
for
The transparency, flexibility and level of communication to keep us informed and moving forward.
Michael was always available, knowledgeable, patient, kind and friendly
Reply from Michael Capizzi
August 17th, 2026 04:01 PM
Barbara, I'm pleased to know you found my availability and knowledge helpful. Your kind words about my patience and friendliness mean a lot to me. Thank you for taking the time to share your experience.
for a great job Emily. Appreciate the communication and follow through.
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About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org