1st Priority Mortgage, Buffalo, NY
Buffalo, NY
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results... Show More
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Communication kind of fell off near the end of the process when we had a few questions
Reply from Shawn Manley
July 24th, 2025 01:31 PM
Deborah, thank you for your feedback. I'm sorry to hear that communication wasn't as consistent towards the end of your process. I understand how important it is to have all your questions answered in a timely manner. Please feel free to reach...
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Ross made the process extremely easy. Was there to help every step of the way!
Reply from Ross P. Bowman
July 24th, 2025 11:28 AM
Thank you so much, Brianna, for your kind words. I'm delighted to know that I could help make the process easy for you and be there at each step. Making sure everything flows smoothly is very important to me, and it's great to hear that it...
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It was a pleasure working with you. Thank you
for
Jonathan Long
Jonathon kept me
up to date during each step of the mortgage process, very professional and great to work with.
Dave is great and tells it how it is! I will always send my clients to him.
Reply from David Cassidy
July 30th, 2025 08:20 PM
Thank you Cassandra! You are always a pleasure to work with. I appreciate your kindness and support.
Clear sailing all the way through. My client was a first-time homebuyer, and Ross walked her through the entire process and explained the values of each product she could use. Always kept us in the loop. Great communication too :-) Thanks,...
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Reply from Ross P. Bowman
July 23rd, 2025 07:20 PM
I'm glad to hear that your client's experience with their first home purchase was smooth and clear. Guiding first-time homebuyers and helping them understand their options is something I truly enjoy. Keeping everyone informed is a priority...
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Impossible to get a hold of. Takes days to answer calls/emails. No personal assistance, just sends forms to Docusign with zero explanation. Requests client to sign documents that have unexplained fees/expenses and adds fees without disclosing...
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Reply from 1st Priority Mortgage
July 29th, 2025 03:33 PM
It is always our goal to communicate effectively and to provide the best customer experience possible. We sincerely apologize that we did not meet your expectations. Thank you for taking the time to share your concerns. Your valuable feedback...
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Antwaun Johnson
Antwaun's communication was great.
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Jonathan Long
Jonathan communicated clearly, working through things with me as they came up. He also was available to answer any of my questions.
I had confidence in her ability & 1st Priority.
2021–2030 of 6087
About
1st Priority Mortgage, Inc is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs. How do we know our system works? As a company we consistently track and measure our results. We use what works and continually monitor for improvement.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS #29600. Contact 1st Priority Mortgage, Inc. for mortgage products and eligibility. 1st Priority Mortgage, Inc. is a Licensed Mortgage Banker, New York State Department of Financial Services—License number LMBC 107183, and the New Jersey Dept. of Banking & Insurance. For full licensing information, visit www.nmlsconsumeraccess.org