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HQ Location, Fairfax, VA

Fairfax, VA
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  • for
    Andrew Marquis at CrossCountry Mortgage
    API
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    Komal J
    Bedford, MA
    Posted on June 30th, 2024 09:24 PM
    We were working with Yale before and he suddenly left CCM without informing us and we were left hanging on a cliff and we didn’t know if the loan will go through or not. Andrew pulled it together and our loan was approved in 3-4 days. His team...
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    Reply from Andrew Marquis at CrossCountry Mort...
    April 3rd, 2026 04:22 PM
    Hi Komal, Thank you for taking the time to share your experience with CrossCountry Mortgage, LLC. I'm sorry to hear about the unexpected situation with Yale, but I'm glad I could step in and ensure the loan approval process went smoothly for...
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  • for
    Andrew Marquis at CrossCountry Mortgage
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    Miosoti R
    Brockton, MA
    Posted on June 30th, 2024 12:10 PM
    My first time as a home buyer everyone was very helpful an attentive to all my questions. Response quickly. Very professional staff.
    Reply from Andrew Marquis at CrossCountry Mort...
    April 3rd, 2026 04:22 PM
    I'm thrilled to hear about your positive experience with CrossCountry Mortgage, LLC, Miosoti! It's always our aim to provide quick responses and professional service, especially for first-time home buyers like yourself. Your questions are very...
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  • for
    Joe Villegas at CrossCountry Mortgage
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    John G I
    Posted on June 29th, 2024 04:48 PM
    Cross Country is an awesome Mortgage Company that has outstanding customer service and customer support. It was a great experience buying my first home
    Reply from Joe Villegas at CrossCountry Mortga...
    May 17th, 2025 05:42 PM
    Thanks John!
  • for
    Joe Villegas at CrossCountry Mortgage
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    John G
    La Grange, CA
    Posted on June 29th, 2024 04:46 PM
    I was told I would close on a certain day, and it went exactly as planned. Everyone was so nice helpful and excited for me when I got my new house. Thanks Cross Country Mortgage…..
    Reply from Joe Villegas at CrossCountry Mortga...
    November 3rd, 2025 10:20 PM
    John, I'm thrilled to hear your closing day went exactly as planned and that you had a positive experience with our team at CrossCountry Mortgage. It was our pleasure to be a part of your home buying journey, and we're just as excited for you...
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  • for
    Andrew Marquis at CrossCountry Mortgage
    API
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    Ronald M T
    Arlington, MA
    Posted on June 29th, 2024 01:49 PM
    Tough clients with lots of questions and very focused on rates. Did a great job helping them understand it’s a good time to buy despite a lot of negative outside opinions
    Reply from Andrew Marquis at CrossCountry Mort...
    April 3rd, 2026 04:22 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Andrew Marquis at CrossCountry Mortgage
    API
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    Steven S
    Winchester, MA
    Posted on June 29th, 2024 12:28 AM
    Great communication, very professional and got the job done without problems
    Reply from Andrew Marquis at CrossCountry Mort...
    April 3rd, 2026 04:22 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    Russell L
    Lincoln Park, MI
    Posted on June 28th, 2024 12:41 PM
    Too many liberal and dumb questions when all the answers are within the paperwork
    Reply from Ankit Sharma
    June 29th, 2024 03:47 AM
    I appreciate the feedback, Russell. I understand that you found the questioning process to be a bit tedious. Our goal at The Mortgage Link is to ensure transparency and understanding for our clients, which sometimes requires additional questions...
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  • I
    Irene K
    Red Bank, NJ
    Posted on June 27th, 2024 06:07 PM
    Maggie was very helpful through the whole process. She made everything run seamlessly and was always available to answer all of my questions. Overall I received excellent service.
  • for
    Andrew Marquis at CrossCountry Mortgage
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    Kristin M
    Cambridge, MA
    Posted on June 27th, 2024 03:22 PM
    Andrew was excellent to work with. He was always very responsive and willing to hop on the phone with any questions. The whole process went very smoothly from P&S to close. He also worked with us to get the best rate possible!
    Reply from Andrew Marquis at CrossCountry Mort...
    April 3rd, 2026 04:22 PM
    I'm thrilled to hear that you had a positive experience with me, Kristin. I always aim to provide top-notch service, and I'm glad that I was able to assist you throughout the process. It was a pleasure working with you to secure the best possible...
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  • for
    Lerea Arellano at CrossCountry Mortgage
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    Christopher S
    Pueblo, CO
    Posted on June 27th, 2024 02:08 PM
    Thank you for the great work and communication! It was a pleasure working with you and I hope we can do it again sometime!
    Reply from Lerea Mares at CrossCountry Mortgag...
    February 12th, 2026 05:44 PM
    Thank you for your feedback! We strive to communicate with all parties in the transaction to ensure a positive experience. It was a pleasure working with you as well and we hope to do business with you in the future!
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