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HQ Location, Fairfax, VA

Fairfax, VA
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  • L
    Laura J D
    Monroe, MI
    Posted on November 13th, 2024 11:43 PM
    Julie was on it! It was an easy and seamless process thank you!!!
    Reply from Ankit Sharma
    November 14th, 2024 11:05 PM
    So glad to hear that you found the process easy and seamless, Laura! Your positive feedback really made my day. If you need anything else in the future, don't hesitate to ask. Thanks for taking the time to leave a review. Cheers, Julie Sammons...
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    Ankit Sharma
    SalesForceServiceCloud
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    Ean F L
    Posted on November 13th, 2024 09:27 PM
    Published my personal information without my knowledge.
    Reply from Ankit Sharma
    November 18th, 2024 04:18 PM
    I'm truly sorry to hear about your experience, Ean. Your privacy is of utmost importance to us at Experience.com Customer Support. I'd like to learn more about your situation and resolve this issue promptly. Could you provide more details so...
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  • for
    Andrew Marquis at CrossCountry Mortgage
    API
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    Lauren G
    Arlington, MA
    Posted on November 13th, 2024 08:40 PM
    Andrew was very responsive and helped us find creative financing solutions.
    Reply from Andrew Marquis at CrossCountry Mort...
    April 3rd, 2026 04:23 PM
    I'm glad to hear that you found my responsiveness and creativity helpful, Lauren. Your feedback is greatly valued. It was a pleasure to assist you with your financing solutions at CrossCountry Mortgage, LLC. I appreciate the 4.5-star rating...
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  • for
    Joe Villegas at CrossCountry Mortgage
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    Ms. T
    Posted on November 13th, 2024 05:44 PM
    "I had an outstanding experience! From start to finish, their team made the mortgage process smooth, clear, and stress-free. They patiently walked me through each step, ensuring I understood all my options and answered every question I had....
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    Reply from Joe Villegas at CrossCountry Mortga...
    May 17th, 2025 05:40 PM
    Thank You!
  • for
    Joe Villegas at CrossCountry Mortgage
    API
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    Robberta M
    Stockton, CA
    Posted on November 13th, 2024 05:43 PM
    "I had an outstanding experience! From start to finish, their team made the mortgage process smooth, clear, and stress-free. They patiently walked me through each step, ensuring I understood all my options and answered every question I had....
    read more
    Reply from Joe Villegas at CrossCountry Mortga...
    November 3rd, 2025 10:20 PM
    Hi Robberta, thank you so much for the stellar 5-star review. It's wonderful to hear that you had such an outstanding experience with our team. We always strive to make the mortgage process as smooth and stress-free as possible, so I'm thrilled...
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  • for
    Andrew Marquis at CrossCountry Mortgage
    API
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    Emily W
    South Boston, MA
    Posted on November 13th, 2024 02:29 PM
    Andrew and his team was so helpful during the home buying process. They were very diligent and responsive - it felt great to have a group we knew was in our corner helping us cross the finish line.
    Reply from Andrew Marquis at CrossCountry Mort...
    April 3rd, 2026 04:23 PM
    I'm thrilled to hear that you had such a positive experience with my team and I during your home buying process, Emily. We are always here to support and guide our clients every step of the way. It's gratifying to know that our diligence and...
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  • L
    Laura J D
    Monroe, MI
    Posted on November 13th, 2024 12:48 PM
    Everything was so easy and Julie was great!
    Reply from Ankit Sharma
    November 14th, 2024 11:06 PM
    Laura, I'm thrilled to hear you had a seamless experience with The Mortgage Link and I'm especially gratified to know that you were satisfied with my service. Your positive feedback is incredibly valuable. If you ever need assistance in the...
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    Guild Mortgage - Kristina Bailey
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    Brittaney L
    Posted on November 12th, 2024 07:33 PM
    Everyone made us feel comfortable throughout the entire process and worked diligently to get us into our home. Communication was key for us and we never felt out of the loop. Everything was clearly explained to us whenever we had any questions....
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    Reply from Traci Ruelas
    January 15th, 2025 08:29 PM
    Hi Brittaney, I'm thrilled to hear that you felt comfortable throughout the process and that our team at Guild Mortgage was able to deliver a seamless experience for you. Your kind words mean a lot to us. Maintaining clear and open communication...
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  • M
    Miranda K
    Brownstown, MI
    Posted on November 12th, 2024 05:39 PM
    The Mortgage Link made the first time home buying experience simple and stress free.
    Reply from Ankit Sharma
    November 12th, 2024 06:00 PM
    I'm thrilled to hear that your first time home buying experience was simple and stress-free, Miranda! It was a pleasure assisting you and I'm glad that you're satisfied with the service provided by The Mortgage Link. I'm here if you need any...
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  • for
    Ankit Sharma
    SalesForceServiceCloud
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    Steve G
    Posted on November 12th, 2024 01:41 PM
    Same day response and correction necessary these days. Too slow of a resposne and reaction.
    Reply from Ankit Sharma
    November 13th, 2024 03:06 PM
    I'm sorry to hear that you've found our response times to be slower than expected, Steve. At Experience.com Customer Support, we strive to make our services efficient and customer-oriented. I understand that prompt attention is crucial, and...
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