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Waterstone Mortgage Corporation - Clarissa He...
Sr. Loan Originator
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Mr. Hernandez and his Team helped us and guided us with understanding the loan terms and agreements for our first home. We never had a complain about anything, if we had any questions they were answered on the spot.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this review, Luis! We know how many questions pop up throughout the loan process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Hernandez and his team went above...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Connor C
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Connor. Don't be a stranger.
Clarissa was great!! She came in last minute to save us. She was on top of everything! If she needed anything from us she was very quick to as so nothing would be delayed. She was so professional and sweet all the time. We couldn't have done...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Savannah! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
The entire team went well above the call for customer service. They were friendly, courteous and professional. They answered any questions I had. I recommend this company 100%. Great job thank you
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Robert! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I can’t reccomend Clarissa and her husband enough. We just closed on our loan Monday with her after changing lenders 45 days before our house was complete she came in and rescued us! She answered all our questions was on top of all the details...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Ximena! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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Loan officer Adam Morales, It was a pleasure working with you. Thank you for your guidance and support throughout my refinance. I recommend Adam Morales because he will get the job done from beginning to end! Thank you!
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this review, Griselda! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Adam was there every step of the way to walk you through the refinance process. Thanks...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Nicholas F
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Nicholas. Stay in touch.
Lee Warbinton at Waterstone Mortgage helped me through the entire mortgage process for my new home. Being a first time homebuyer I didn’t know all the different aspects of applying and getting a mortgage. She made the whole process simple and...
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Reply from Owner
January 8th, 2026 12:06 PM
Ryan, we appreciate you taking the time to write this review for Lee and her team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the homebuying process. We hope you continue to use...
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Adam was great to work with, finding a solution when we encountered a major problem on our end halfway through the process.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this glowing review, David! We're ecstatic you had such a wonderful experience with Adam. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Clarissa is knowledgeable, eager to help and incredibly pleasant to work with! She made our refinance a smooth process, and we’ll definitely be working with her in the future!
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for taking the time to write this review, Jon! A fast and easy refinance is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
TSAHC Top Lender for Down Payment Assistance Loan Programs
Bilingual in Spanish
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Positions
- Waterstone Mortgage - Sales Manager - Sr. Loan OriginatorAug 1st, 2022 - Current
Memberships
- TSAHC - Texas State Affordable Housing Committee
- Real Producers of Austin Member
Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1651574
Gallery
Achievements
- Presidents Club
- Top 1% Originator Nationwide
- Top 3 Lender in texas with TSAHC -Down Payment Assistance
Hobbies
- Dance
- Family Time
- Working out
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1855966. Maryland Mortgage Lender License # 19454. Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act. License #4131185.Arizona Mortgage Banker Licensee #0921943.New Mexico Mortgage Loan Company LicenseeIllinois Residential Mortgage Licensee # MB.6760383. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions