Clarence Hawthorne at CrossCountry Mortgage
Branch Manager | NMLS #180156
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chattanooga, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Clarence and his team were very knowledgeable on the loan process and walked me through it step by step as a first time home buyer!
Reply from Clarence Hawthorne at CrossCountry ...
April 3rd, 2026 01:46 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
High level of communication through out the entire process. Clarence and team consistently went above and beyond the expected. The team was available to answer questions - even after hours. We had multiple people and ways to communicate through...
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Reply from Clarence Hawthorne at CrossCountry ...
April 3rd, 2026 01:46 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Great communication throughout the entire process. The availability of the team when needed by phone, even after hours, was much appreciated and made us feel like family!
Reply from Clarence Hawthorne at CrossCountry ...
April 3rd, 2026 01:46 PM
Congratulations on this big life decision! We hope to work with you again in the future.
I spoke with Mr. Hawthorne about my concerns. A member of staff was contacting my father and I at inappropriate times of the day despite numerous notifications. Their questions on my father's work absences were prying and uncomfortable to answer....
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Reply from Clarence Hawthorne at CrossCountry ...
April 3rd, 2026 01:46 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
The willingness of the company to work with our unique situation created a stressless solution to our challenge. We are grateful!
Clarence was extremely knowledgeable and explained everything to us in a simple direct manner that made us more comfortable with the process. He was incredibly easy to reach when needed and answered all of our questions quickly when they arose....
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It was a great experience
Great communication, and Clarence was always available to answer questions.
I really appreciated the given support during all the process, very clear communication, excellent guidance during all process.
The availability of everyone in terms of taking phone calls and asking questions.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chattanooga, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #180156 | Branch NMLS #2822341
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2005
Time Zone
Pacific Standard Time (PST)
Licenses
- 180156
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095