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  • Rating
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5.0
Encompass
T
Tracy L B
Garden City, MI
Posted on February 29th, 2024 11:38 AM
Casey was always pleasant no matter how many questions I had! He was very prompt on his response time, he explained everything and made me feel very comfortable about the whole procedure. Everything went very quickly and smoothly. This was...
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5.0
Encompass
S
Steven R S
Moore, OK
Posted on February 2nd, 2024 01:34 AM
Casey he kept me informed thru the whole process
Reply from Casey Jones
February 12th, 2024 01:37 AM
I'm pleased to hear that you had a positive experience, Steven. Keeping clients informed throughout the process is something I prioritize and I'm glad to see it was appreciated in your case. Thank you for taking the time to leave a review and...
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5.0
Encompass
J
Jeffery J D
Jonesville, LA
Posted on November 28th, 2023 11:43 AM
Casey was very kind and understanding. Anytime we had questions about anything he was also quick to respond.
Reply from Casey Jones
December 8th, 2023 11:44 AM
I'm genuinely pleased to hear such positive feedback, Jeffery. It was my pleasure to assist you with your queries and ensure you had a smooth experience. Open communication is a cornerstone of my work at Mutual of Omaha Mortgage. Your satisfaction...
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4.66
Encompass
L
Lawrence S
Alhambra, IL
Posted on November 11th, 2023 04:41 AM
Great communication on what was needed to get this completed
Reply from Casey Jones
November 21st, 2023 04:45 AM
I'm glad to hear that you found our communication effective, Lawrence. It's always my goal to ensure that everything is clear and understood in the process. Thank you for your high rating and your feedback. Looking forward to assisting you...
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5.0
Encompass
B
Brittany L F
Inman, SC
Posted on October 21st, 2023 10:19 AM
I had a great experience because any questions I had was answered and I got updates on my whole process. Casey is who I worked with and he done a great job with keeping me updated on the process and explained in detail what was going on. I...
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Reply from Casey Jones
October 31st, 2023 10:21 AM
I'm truly grateful for your kind words, Brittany. Keeping you informed and at ease during the whole process was my top priority, and I'm glad to hear that it positively reflected on your experience. It was a pleasure assisting you, and I'm...
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5.0
Encompass
O
Orfeusz M J
Cape Coral, FL
Posted on October 5th, 2023 11:25 AM
Casey made the whole process smooth. He was so professional and would always answer his phone and be on point . Next time you need a loan call Casey.
Reply from Casey Jones
October 15th, 2023 11:29 AM
Thank you so much for your kind words, Orfeusz. I really appreciate you taking the time to share your experience with me and Mutual of Omaha Mortgage. I'm thrilled to hear that you found the loan process smooth and I was able to be of assistance....
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5.0
Encompass
A
April R M
Stoneville, NC
Posted on October 2nd, 2023 06:12 PM
Casey was an absolute godsend during this whole process! He was very prompt when it came to questions I had and if he didn’t have the answer he was quick to find out the answer. He made this process as quick and painless as he could and that...
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Reply from Casey Jones
October 12th, 2023 06:17 PM
Thank you so much, April, for your positive feedback and for giving me a full 5-star rating! I'm thrilled to hear that you found our process to be quick and painless. It was my goal to provide you with prompt and accurate responses to all your...
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5.0
Encompass
S
Steven W W
Fresno, CA
Posted on September 18th, 2023 06:28 PM
Company and people were easy to work with and quick to answer any questions
Reply from Casey Jones
September 28th, 2023 08:02 PM
I'm thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. Our team always strives to provide fast and efficient service, and I'm glad we hit the mark for you. Thank you for your kind words and the stellar 5-star...
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5.0
Encompass
D
Deborah S Y
Sparta, TN
Posted on September 14th, 2023 11:09 AM
Working with Casey was amazing he answered my questions will I was needing to understand things he just really good person I had on my did even though I never met him it was a great trust I had with him. Would refer him to any one that need...
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Reply from Casey Jones
September 24th, 2023 11:25 AM
I'm absolutely thrilled to hear that you had such a positive experience, Deborah. I'm committed to providing clear and comprehensive answers to all questions, so it's wonderful to know that I could assist in a way that made you feel comfortable...
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4.83
Encompass
H
Henry C L
Newark, DE
Posted on August 12th, 2023 08:11 PM
Very PATIENCE with us. Mr. Casey took the time to explain all of the details that we needed to know. He gave us the information and help to get us thru our final closing. We would recommend him highly to others.
Reply from Casey Jones
August 22nd, 2023 08:13 PM
Thank you Henry for the kind words! I'm so glad that I could help you through the process, and that you had a positive experience. I hope you continue to recommend me to others, and thank you again for taking the time to leave such a great...
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