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1st Branch Location, Columbus, OH
Columbus, OH
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It would’ve helped to set up a time to meet to discuss the steps in the process with myself and my spouse. It would also help to have a heads up about potential issues and what to expect. The biggest issue was failure to take responsibility...
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I learned of NAF and their competitive interest rates for borrowers whose profile matched mine via Nerdwallet and reached out to them by using a link on the Nerdwallet website. Initially, I had a couple of pleasant, friendly interactions with...
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Reply from jay Karan
October 24th, 2023 06:11 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Unfortunately I don't care for surveys, that make it mandatory I respond. I am tempted to lower all of my previous responses to unacceptable. If I take the time to participate in your survey, you should respect my time.
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User1 TierManager1
Everyone we talked to did a great job of making sure I understood everything!
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User1 TierManager1
Got 1 phone call. Then never heard a thing after I was told she’d call me the same day.
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Chris was great, however Kelly Davis was very unprofessional and rude which is why I rated my experience with Amerisave as just OK. If it wasn't for Chris I would have taken my loan to another bank, Kelly should not have direct contact with...
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Reply from jay Karan
October 10th, 2023 11:22 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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Nothing was easy with Modesta. Modesta would say one thing and change everything the next day. Modesta made the whole process difficult, unpleasant and nerve wrecking. I would never refer anyone to work with Modesta at Draper and Kramer.
Kimberlee and Amy were great. We had lots of fun conversations and text back-and-forth and they helped me a lot. Never dealt with Brian only got a couple of generic emails. I don’t even know who he is. I started the loan with John and then...
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Disclaimer
This social media page is not a customer service channel. If you need help with a service or your account, please visit https://longbridge-financial.com/contact/ to contact a licensed mortgage originator or the appropriate service department. Any information submitted through this page, including complaints or personal information, is subject to the privacy and security policies of the operator of this social media website, which policies are not under Longbridge Financial, LLC’s control. In sending any content through this page, you assume all risks and responsibilities related to the security, privacy, and confidentiality thereof.
This page may contain links to other third-party websites. When you click on these links you will leave this page and will be redirected to another site. These links are provided as a convenience and do not imply endorsement or approval by Longbridge Financial, LLC of any of these sites. Longbridge Financial, LLC does not control these sites and is not responsible for the content provided therein.
For Reverse Mortgages: Charges such as an origination fee, mortgage insurance premiums, closing costs and/or servicing fees, if applicable, may be assessed and will be added to the loan balance. As long as you comply with the terms of the loan, you retain title until you sell or transfer the property and are responsible for paying property taxes, insurance, and maintenance. Failure to pay these amounts may cause the loan to become immediately due, subject the property to a tax lien, other encumbrance, or foreclosure. The loan balance grows over time and interest is added to that balance. Interest on a reverse mortgage is not deductible from income tax until repaid. Although the loan is non-recourse, at maturity the lender will have a claim against the property, and you or your heirs may need to sell the property or use other assets to repay the loan in order to retain the property.
This material has not been reviewed, approved, or issued by HUD, FHA, or any government agency. The company is not affiliated with or acting on behalf of or at the direction of HUD/FHA or any other government agency.
©2026 Longbridge Financial, LLC NMLS# 957935. 61 South Paramus Road, Suite 500, Paramus, NJ 07652. Phone: 1-855-523-4326.
For licensing information, visitwww.nmlsconsumeraccess.org.
For additional Longbridge licensing and disclosures, visithttps://longbridge-financial.com/licensing.
For California, Nebraska, and Texas consumers: Privacy practices are available athttps://www.longbridge-financial.com/privacy.
Texas consumers may view state licensing information athttps://longbridge-financial.com/licensing/texas-state-licensing-information/.
This page may contain links to other third-party websites. When you click on these links you will leave this page and will be redirected to another site. These links are provided as a convenience and do not imply endorsement or approval by Longbridge Financial, LLC of any of these sites. Longbridge Financial, LLC does not control these sites and is not responsible for the content provided therein.
For Reverse Mortgages: Charges such as an origination fee, mortgage insurance premiums, closing costs and/or servicing fees, if applicable, may be assessed and will be added to the loan balance. As long as you comply with the terms of the loan, you retain title until you sell or transfer the property and are responsible for paying property taxes, insurance, and maintenance. Failure to pay these amounts may cause the loan to become immediately due, subject the property to a tax lien, other encumbrance, or foreclosure. The loan balance grows over time and interest is added to that balance. Interest on a reverse mortgage is not deductible from income tax until repaid. Although the loan is non-recourse, at maturity the lender will have a claim against the property, and you or your heirs may need to sell the property or use other assets to repay the loan in order to retain the property.
This material has not been reviewed, approved, or issued by HUD, FHA, or any government agency. The company is not affiliated with or acting on behalf of or at the direction of HUD/FHA or any other government agency.
©2026 Longbridge Financial, LLC NMLS# 957935. 61 South Paramus Road, Suite 500, Paramus, NJ 07652. Phone: 1-855-523-4326.
For licensing information, visitwww.nmlsconsumeraccess.org.
For additional Longbridge licensing and disclosures, visithttps://longbridge-financial.com/licensing.
For California, Nebraska, and Texas consumers: Privacy practices are available athttps://www.longbridge-financial.com/privacy.
Texas consumers may view state licensing information athttps://longbridge-financial.com/licensing/texas-state-licensing-information/.