Cindy Woods
Senior Mortgage Banker
i am a dedicated loan officer with almost 40 years of experience in the mortgage /lending industry, I can assure you highest quality customer service available 24/7. Communication and best program is ALWAYS a top priority. we promise to do ... Show More
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very helpful, and made the process easy/run smoothly
Reply from Cindy Woods
October 5th, 2026 02:24 PM
Thanks Abigail. So glad we could help you buy your first home. If you need anything in the future, just reach out. If you have any friends/family that we might be able to help, we always appreciate that.
Cindy and Nick were both prompt and efficient. They got us closed in 3 weeks with no delays. They did an excellent job communicating. I couldn't ask for a better team and I am so grateful!
Reply from Cindy Woods
October 1st, 2026 01:24 PM
Thank you so much Candice, you were great to work with as well. You definitely had your client's best interest in mind. Thank you for the referral and we will be in touch.
Great service! Will he sure to recommend to anyone in need of a mortgage in the future.
Reply from Cindy Woods
October 1st, 2026 01:23 PM
Thank you Michael, you were great to work with as well. We ALWAYS appreciate your recommendation. Thanks again and congrats on your new home.
Perfect communication and very helpful with all the questions I had
Reply from Cindy Woods
September 25th, 2026 04:32 PM
Thank you Austin. Communication is a two way street and you were also great. I'm very glad everything worked out. Take Care
Cindy took all the stress and made this the most easier transition, everything went so smoothly and we were done so quickly! Cindy is amazing at her job thank you so much; flat branch Cindy woods and Nick you were fantastic!
Reply from Cindy Woods
September 23rd, 2026 05:39 PM
thank you for taking the time to send this Brooke. i am so happy we took the stress off your plate. you were wonderful to work with as well! all the best to you and refer anytime you see an opportunity pls!
Was very helpful and timely in responses. Was a great first time home buying experience
Reply from Cindy Woods
September 23rd, 2026 05:41 PM
Anthony, I'm happy to know that you had a great first-time home buying experience with my help. Thank you for choosing Flat Branch Home Loans for this important journey.
Cindy changed my entire experience around after dealing with a previous banker that did not deliver highly satisfied interactions or feedback. I'm so glad Cindy was able to take on my account with her assistant Nick and deliver exceptional...
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Reply from Cindy Woods
September 23rd, 2026 05:44 PM
Hi Stefanie, I'm glad I could help turn your experience to a positive one. Lending can be stressful to buyers. It's great to know that our customer service met your expectations and helped you reach closing smoothly. Thank you for choosing...
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Cindy and Nick are a dynamic duo. Super helpful.
Reply from Cindy Woods
September 23rd, 2026 05:46 PM
Linda, I'm so happy to hear that you found Nick and me to be a dynamic duo. i look forward to working with you in the future as well! all the best! Cindy
Multiple times during the process, Nick Bruns, Cindy's assistant, had incorrect information that he was providing either to Cindy or to me because he had more than one file going at a time and could not multitask. Therefore that made Cindy...
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Reply from Cindy Woods
September 23rd, 2026 05:51 PM
Barbara, I'm sorry to hear about your experience with the incorrect information during the process. I appreciate your feedback and will address this with Nick to ensure improvements are made. If you have any further concerns, please feel free...
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Speed for closing on short time frame
Reply from Cindy Woods
September 4th, 2026 12:11 PM
Thank you Paula, we enjoyed working with both you and Bob. We will keep an eye on rates and if there is ever an opportunity to refi, we will be reaching out. Tell you daughter congratulations on her pinning ceremony. All the best.
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About
i am a dedicated loan officer with almost 40 years of experience in the mortgage /lending industry, I can assure you highest quality customer service available 24/7. Communication and best program is ALWAYS a top priority. we promise to do our best to help make homeownership goals a reality!
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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NMLS# 224149