Charlye Capps at CrossCountry Mortgage
Loan Officer | NMLS #2355645
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Reno, NV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
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very straightforward, great rates , awesome communication
Reply from Charlye Capps at CrossCountry Mortg...
July 22nd, 2026 09:53 PM
Thank you Sean! It was a pleasure to work with you.
Charlye was absolutely amazing, she is very helpful and great, even though she was in an accident she was still went out of her way to help in any way that she could! I would reccomend her to any one who is in the market! you guys as a company...
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Reply from Charlye Capps at CrossCountry Mortg...
July 22nd, 2026 09:55 PM
Blake, this means so much to me. Thank you so much. I loved being a part of your family's next big move :)
Charlye and her team were absolutely fabulous! Kept in clise contact with the client and all parties. Seemless transaction !
Reply from Charlye Capps at CrossCountry Mortg...
July 22nd, 2026 09:53 PM
Thank you, Melissa! I love working with you on the real estate side!
Honesty and effort
Reply from Charlye Capps
June 29th, 2026 07:55 PM
Robert, thank you for highlighting what you appreciated. I'm glad my honesty and effort made a positive impact. If there's anything more I can assist with, please let me know.
Our Mortgate quest probably started out like everyone else...fill out the papers, send in the papers, fill out some more... and on and on and on. Then we all get to the waiting part, my wife says I have the patience of Job. But for some reason...
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Reply from Charlye Capps at CrossCountry Mortg...
June 16th, 2026 02:24 PM
Michael, I appreciate you sharing your journey. I'm truly grateful for your understanding and patience throughout the process, and I'm pleased that I could help navigate the challenges to get you into your retirement home. If there's anything...
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I came to Charlye at a very difficult time. She was so understanding and took the time to walk me through everything. Even a stressful times she helped keep things calm and clear and really made this happen for us.
Reply from Charlye Capps at CrossCountry Mortg...
June 15th, 2026 06:36 PM
Elizabeth, I'm grateful for your kind words. It means a lot to know that I could support you during a challenging time and help make the process smoother. If you ever need assistance in the future, please don't hesitate to reach out.
Everything was great at the beginning, but closing was very rushed because the clear to close did not come till the actual date of close.
Reply from Charlye Capps at CrossCountry Mortg...
June 7th, 2026 03:28 AM
Thank you for your feedback, Samantha. I'm glad to hear the beginning of the process went well. While we did successfully close on the scheduled closing date, I understand that receiving the clear-to-close close to closing can make the final...
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Charlye was very communicative, responsive and was able to answer all of our questions.
Reply from Charlye Capps
June 1st, 2026 12:55 PM
Ryan, thank you for your kind words. I'm glad I could be helpful and provide the information you needed. If you have any more questions in the future, please feel free to reach out.
Charlye went above and beyond to ensure I received the best possible rate. She was always available—day or night—to answer any questions and provide guidance throughout the process. I truly believe that without her dedication and support, we...
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Reply from Charlye Capps at CrossCountry Mortg...
April 15th, 2026 03:04 AM
You are the nicest!! It was a pleasure to work with you Jeff. Thank you for the kind words. I look forward to celebrating with you soon. :)
Charlye was incredibly helpful during the early stages of our home buying process! She took the time to explain everything clearly and helped us understand how the lending side of things works, which made the whole experience much less intimidating....
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Reply from Charlye Capps at CrossCountry Mortg...
April 3rd, 2026 01:46 PM
Congratulations on this big life decision! We hope to work with you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Reno, NV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2355645 | Branch NMLS #2127588
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Construction Loan
Bridge Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 2355645
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095