Charlye Capps at CrossCountry Mortgage

Name: Charlye Capps at CrossCountry Mortgage
Address: 202 California Ave, Reno, Nevada, 89509
Telephone: +1-702-353-3915
Rating: 4.94

Loan Officer | NMLS #2355645

4.94

(39)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 773-1226

Reno, NV

https://www.ccm.com/charlye-capps

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4.94

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Honesty and effort

Our Mortgate quest probably started out like everyone else...fill out the papers, send in the papers, fill out some more... and on and on and on. Then we all get to the waiting part, my wife says I have the patience of Job. But for some reason...

Reply from Charlye Capps at CrossCountry Mortg...

June 16th, 2026 02:24 PM

Michael, I appreciate you sharing your journey. I'm truly grateful for your understanding and patience throughout the process, and I'm pleased that I could help navigate the challenges to get you into your retirement home. If there's anything...

I came to Charlye at a very difficult time. She was so understanding and took the time to walk me through everything. Even a stressful times she helped keep things calm and clear and really made this happen for us.

Reply from Charlye Capps at CrossCountry Mortg...

June 15th, 2026 06:36 PM

Elizabeth, I'm grateful for your kind words. It means a lot to know that I could support you during a challenging time and help make the process smoother. If you ever need assistance in the future, please don't hesitate to reach out.

Everything was great at the beginning, but closing was very rushed because the clear to close did not come till the actual date of close.

Reply from Charlye Capps at CrossCountry Mortg...

June 7th, 2026 03:28 AM

Thank you for your feedback, Samantha. I'm glad to hear the beginning of the process went well. While we did successfully close on the scheduled closing date, I understand that receiving the clear-to-close close to closing can make the final...

Charlye was very communicative, responsive and was able to answer all of our questions.

Reply from Charlye Capps

June 1st, 2026 12:55 PM

Ryan, thank you for your kind words. I'm glad I could be helpful and provide the information you needed. If you have any more questions in the future, please feel free to reach out.

Charlye went above and beyond to ensure I received the best possible rate. She was always available—day or night—to answer any questions and provide guidance throughout the process. I truly believe that without her dedication and support, we...

Reply from Charlye Capps at CrossCountry Mortg...

April 15th, 2026 03:04 AM

You are the nicest!! It was a pleasure to work with you Jeff. Thank you for the kind words. I look forward to celebrating with you soon. :)

Charlye was incredibly helpful during the early stages of our home buying process! She took the time to explain everything clearly and helped us understand how the lending side of things works, which made the whole experience much less intimidating....

Reply from Charlye Capps at CrossCountry Mortg...

April 3rd, 2026 01:46 PM

Congratulations on this big life decision! We hope to work with you again in the future.

Charlye and her team went above and beyond and worked around the clock to answer my questions and run numbers for me and then hit it out of the park to help me understand the loan and closing process . Absolutely wonderful to work with thro...

Reply from Charlye Capps at CrossCountry Mortg...

April 3rd, 2026 01:46 PM

Kimberly, you're so kind! Thank you for the great review. We were so happy to be a part of your new journey :)

The communication and kindness

Reply from Charlye Capps at CrossCountry Mortg...

April 3rd, 2026 01:46 PM

Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.

Enjoyed working with Charlye

Reply from Charlye Capps at CrossCountry Mortg...

April 3rd, 2026 01:46 PM

Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Reno, NV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2355645 | Branch NMLS #2127588

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Construction Loan

Bridge Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Mortgages