Chanai Santiago
Loan Officer
At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, L...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
This is the 5th time we have used Chanai and she has been wonderful every single time. Always communicates and gets ahead of potential problems which saves time and headaches. Thank you Chanai!
Reply from Chanai Santiago
April 15th, 2026 03:26 PM
Thank you, Michael! I'm grateful for your continued trust and am pleased to hear that my communication and proactive approach have been helpful. If you ever need anything else, please don't hesitate to reach out.
Great communication, smooth process, and everything was handled efficiently from start to finish.
Reply from Chanai Santiago
March 20th, 2026 02:48 PM
I appreciate the time you took to share your experience, Regan. It's gratifying to know that you found the communication clear and the process efficient. If there's anything more I can do for you in the future, please feel free to reach out....
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I’ve now worked with Chanai on a couple transactions and every time the experience has been great. She is extremely responsive, organized, and does a very good job explaining the process so there are no surprises along the way. This transaction...
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Reply from Chanai Santiago
April 8th, 2026 03:29 PM
Thank you Matt and Regan, its always a pleasure working with you. Thank you for your continued trust in me.
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About
At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1952651
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.