Celina Johnson
Residential Mortgage Loan Originator | NMLS# 40416...
Since 2007, Celina Johnson has been providing lending services to the greater Austin area. She was born and raised in San Antonio, Texas and attended Angelo State University to obtain a Bachelor’s degree in Marketing with emphasis in Manage... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Celina is AMAZING! Very helpful, quickly responsive, and patient. Made home buying such a smooth experience. Would definitely work with her again.
Reply from Celina Johnson
February 8th, 2024 02:31 PM
I'm incredibly humbled by your kind words! I'm delighted to hear that you found our services helpful and that the home buying process went smoothly for you. Your satisfaction is my top priority. I look forward to assisting you again in the...
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Communication was clear, timely and respectful.
Celina was always on top of everything. She would make sure to contact us by either calling us or send ing us a text & email if any documents we needed to process our loan. Celina is great!
Reply from Celina Johnson
February 8th, 2024 02:31 PM
Thank you so much for the positive review and rating! I strive to keep my clients well-informed throughout the loan process. Your feedback is greatly appreciated and it was my pleasure to assist.
I think that it would've been a better experience if the team at Parkstone had better communication skills when it came to the documentation needed for processing our paperwork. Throughout the process, we were left in the dark as to why certain...
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Reply from Celina Johnson
February 8th, 2024 02:31 PM
I appreciate you taking the time to share your experience, Kimberly. It's clear that your journey didn't meet your expectations or our own standards. I’m genuinely sorry to hear about the communication issues you experienced with our team and...
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My issue isn’t so much with Celina as we only dealt with her towards the end of our closing. My issue is with Drew Russo. On multiple occasions he appeared to struggle with listening, critical thinking, & problem solving. We had to repeat ourselves...
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Reply from Celina Johnson
February 8th, 2024 02:31 PM
I'm sincerely sorry to hear about your less than satisfactory experience with us, David. Your feedback is very important and I am disheartened to hear about the communication issues you encountered with Drew. Our goal is always to provide clear,...
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We had a lot of questions. Celina was patient and helped us find the best way to purchase our home!
Very friendly and easy process and Celina is great!
Reply from Celina Johnson
February 8th, 2024 02:31 PM
I'm delighted to hear about your positive experience, Joel! It was a pleasure assisting you with your mortgage process. Looking forward to assisting you in the future. Thank you for the 5-star review!
Celina was always ready and quick to help. She knew the answers to all the pertinent questions regarding our application, plus she advised us promptly on important details throughout the process. I highly recommend her!
Celina from the beginning of the process till the end was fantastic! She not only communicated each step clearly but in such a friendly and professional way and made our experience seamless. Can’t thank Celina enough for helping us get into...
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Reply from Celina Johnson
February 8th, 2024 02:31 PM
Thank you so much for your kind words and the perfect rating. I'm thrilled to hear that you found the entire process seamless and that my communication style met your needs. It was truly a pleasure to assist you in navigating this process and...
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Closed on time
Reply from Celina Johnson
February 8th, 2024 02:31 PM
Thank you for taking the time to provide your feedback, Renada. I'm glad to know that we managed to close on time, as punctuality is one of our top priorities. However, I'm sorry if there were other aspects of our service that fell short. I'm...
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About
Since 2007, Celina Johnson has been providing lending services to the greater Austin area. She was born and raised in San Antonio, Texas and attended Angelo State University to obtain a Bachelor’s degree in Marketing with emphasis in Management. Choosing a home can be a heavy decision, but the mortgage loan process does not have to be.
As your loan originator, Celina will make sure your financial needs and goals are met. Whether you are a first-time home buyer, relocating to Central Texas, or researching finance options for your next home purchase, Celina Johnson is here to help. In her free time, Celina spends time with her husband Matt and three sons Hunter, Luke and Tyler.
Products & Services
Mortgage Loan Officer
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 311939
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov