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Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cathe Music was excellent and supported the entire process from start to finish. An emphasis on top tier customer service begins with great leadership and knowhow. Cathe really brought that to this process. I would recommend her and Ruoff Mortgage...
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Reply from Owner
February 2nd, 2024 07:13 PM
Thanks so much for the review Gavin! It was our pleasure to help you with the process!
Cathe Music goes above and beyond excellent customer service and answered all my questions. She is top notch at what she does! I would highly recommend Cathe for your mortgage needs. She is fast, efficient and extremely knowledgeable. I had...
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Reply from Cathe Music | NMLS# 399006 | Ruoff ...
January 10th, 2024 03:04 PM
thank you so much for the review! It is so greatly appreciated! Loved working with you and helping you get into your new home...always such an exciting time!
I am here if you need me for anything!
Cathe was just a dream to work with! Made all my first time homebuyer questions seem valued even if they were simple!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
December 29th, 2023 12:34 PM
Thank you so much Coby! I certainly do appreciate reviews and love to help people with their home loan needs. If there is anyone you know that is looking to purchase or refinance a home please do not hesitate to give them my phone number! I...
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Cathe was a pleasure to work with, very good at what she does. Highly recommend.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
December 28th, 2023 05:14 PM
thank you so much for the review! It was a pleasure to help you and once you have your home improvements done we will look at a refi once rates get lower the end of the year!If you need me for anything at all please do not hesitate to call...
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Cathe at Rouff Mortgage is basically the fairy godmother of mortgages. I called her a ton, and she handled it all with such warmth and patience.Her understanding of the home-buying process is like having a friend who's a mortgage whiz. Cathe...
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Reply from Owner
December 28th, 2023 05:09 PM
thank you so much for the review! It really means so much to me that my clients are happy and comfortable with the whole process. You have such a cute new home and i am sure you will love it there! If you need me for anything at all please...
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Highly recommended easy to work with very friendly fast on response time and will recommend to everyone else love this experience thank you so much Cathe for all that you did for me
Reply from Owner
August 4th, 2024 12:00 AM
Thank you so much for the review! It really means alot to me! I was so happy to help you through the process and i hope that you will have many many happy years in your new home.
Highly recommended easy to work with very friendly fast on response time and will recommend to everyone else love this experience thank you so much Cathe for all that you did for me
Reply from Owner
December 28th, 2023 05:06 PM
Thank you so much for the review! It really means alot to me! I was so happy to help you through the process and i hope that you will have many many happy years in your new home.
Nothing at all was very well pleased with everything cathe did and the company will highly recommend them to anyone else
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
December 15th, 2023 06:26 PM
Caleb! Thank you so much for the review! It means alot to me to know that my clients are happy! I would love to help anyone you know that may need a home loan! And...as always I am here for you if you need me for any reason at all!Truly appreciate...
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Excellent job!!! Cathe Music is the best at what she does! Superior Customer Service and very knowledgeable. Gets right back to you and answers all your questions. Definitely had a great experience! Extremely helpful for a first time home buyer...
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Reply from Owner
December 15th, 2023 06:28 PM
Thank you so much for the review! It is truly appreciated! I am always here for you if you need me!Please do not hesitate to give my phone number to any friends, family or coworkers that may need my help! I would love to help them! Merry Christmas!...
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Everything was great!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
December 4th, 2023 01:46 PM
Thank you so much for the review! It truly does mean a lot to me and to Ruoff for you responding and letting us know how we did! It was a pleasure to help you again and I hope that you will let me know if you need anything at all in the future!...
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About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
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Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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