Casey McElroy at CrossCountry Mortgage
Branch Manager | NMLS #1826428
Auburn University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Casey continues to remain our go-to loan advisor for questions, needs, or advice when it comes to financing. He has helped us twice with our two home purchases, and most recently with our refinancing. Casey is the most patient, honest, and...
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Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
I'm thrilled to hear that I have been able to assist you with your financing needs, from your home purchases to your recent refinancing. Your trust and confidence mean a lot to me, and I'm grateful to be your go-to loan advisor. Thank you for...
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Casey is excellent. Very responsive. Always fair. Knowledgeable and thoughtful. If it weren't for his style and professionalis, I would have ended with a different bank.
Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
I'm thrilled to hear that my approach and professionalism positively influenced your decision, Gabriel. It was a pleasure assisting you, and I'm grateful for your kind words.
Casey was responsive and was able to help me connect with some home insurance agents.
Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
I'm glad to hear that I could assist you in connecting with home insurance agents. Thank you for your kind words and for choosing Waterstone Mortgage. If you need any further assistance, feel free to reach out.
He was efficent , cared about my concerns and I signed in a timely manner .
Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
I'm glad to hear that you found the process efficient and that your concerns were addressed. It was a pleasure assisting you, and I'm pleased that everything was completed in a timely manner. Thank you for your kind words.
Thank you so much Casey and Maryann for everything you two did for me and my family. We are very grateful for this opportunity that was given to us. I really appreciate your team. Really thank you again
Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
I'm thrilled to hear that you and your family had a positive experience with us. It was a pleasure working with you and Maryann, and I'm grateful for your kind words. Thank you for choosing Waterstone Mortgage.
Thank you so much for all your help, Casey! Very knowledgeable and made the process easy.
Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
I'm delighted to hear that you found the process easy and informative, David. It was a pleasure assisting you, and I appreciate your kind words.
Slow responses, shortcuts on details, brat like phrases such as "as I told you" but it was a month ago among many other details. Repeatedly sent incorrect info on closing statements where last minutes changes are required. Had taxes, insurance...
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Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
Mace and Pamela, thank you for sharing your feedback. We regret that our service did not meet your expectations and caused unnecessary stress. It is our goal to provide the best service and communication throughout the entire transaction. When...
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Standby your self imposed deliverables
Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
Mace and Pamela, thank you for sharing your feedback. We regret that our service did not meet your expectations and caused unnecessary stress. It is our goal to provide the best service and communication throughout the entire transaction. When...
read more
Casey and AnneMarie made the process very smooth and I am thankful for that.
Reply from Casey McElroy at CrossCountry Mortg...
August 11th, 2025 07:32 PM
Anael, thank you so much for your kind words! I'm really glad to hear that the process felt smooth for you. AnneMarie and I always strive to make things as easy and transparent as possible, and it means a lot to know that you appreciated our...
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The whole process of buying our home went very smooth, from getting pre-approved, to e signing all of the documents and even uploading all of our own documents. Casey and Maryann were also super informative and amazing at quick responses.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1826428 | Branch NMLS #2667424
Products & Services
Mortgage Loan Officer
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Auburn University
Memberships
- Multi-Year President's Club Member
- Edgewood City Council Member
Time Zone
Pacific Standard Time (PST)
Licenses
- 1826428
Awards
National Rookie of...
Multi-Year Preside...
Florida Region Loa...
Achievements
- National Rookie of the Year 2020
- Multi-Year President's Club Member
- Florida Region Loan Officer of the Year
Hobbies
- Golf
- Travel
- Go to sporting events
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095