
Carolina Velasquez
Mortgage Loan Originator | NMLS # 1943311

Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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Working with Carolina Velasquez at Silverton Mortgage was absolutely amazing! From start to finish, they made the home loan process smooth and stress-free. As a bilingual loan originator, they were able to communicate clearly and effectively,...
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communication was an issue at times . We were given the wrong downpayment amount which caused us to scramble the day before closing to make the wire transfer. Questions were not always answered to our satisfaction and comfort .
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I had an excellent experience working with Carolina. She was consistently accessible and promptly addressed all of our questions. However, we encountered some challenges with communication and transparency regarding Angelica. It was often difficult...
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Carolina and the team mase it easy for us to get our home.We appreciate you
Carolina was super helpful and always available to answer questions when I had them.
Communication
The concern Carolina showed during the home buying experience. All my ducks in a row.
More prompt communication and not asking for the same document repeatedly when we had already submitted the things requested.
If **************************************** Would call you back like she said help when you need help i hand to get help from tim and that not his job she needs to get a new job
Setting clear expectation to customers is important. Returning phone calls, providing clear estimates and documenting along the way.
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.