Carol Freeman at CrossCountry Mortgage
Senior Loan Officer | NMLS #231466
Indiana Wesleyan University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fishers, IN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri...... Show More
Indiana Wesleyan University
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Carol Freeman at CrossCountry Mortgage has received a review with 5 star rating from Otha C
Reply from Owner
May 20th, 2026 02:00 PM
Thank you for trusting me with the financing of your new home!
We were able to to get everything we needed to purchase our new home thanks to carol's hard work.
Reply from Carol Freeman at CrossCountry Mortg...
May 20th, 2026 02:00 PM
It was wonderful working with you and being able to help you reach your new homeownership goals!
Carol Freeman at CrossCountry Mortgage has received a review with 5 star rating from Nancy S
Reply from Owner
April 21st, 2026 03:28 AM
Thanks for taking the time to give a 5 star review, Nancy!
Carol is attentive, delivers great customer service and always willing to answer any questions.
Reply from Carol Freeman
April 27th, 2026 05:26 PM
Thank you for your kind words, Nancy. I'm pleased that you felt well-supported and that my customer service met your expectations. If you have any more questions or need further assistance, I'm always here to help.
Carol is the best
Reply from Carol Freeman
April 27th, 2026 06:08 PM
I really appreciate the feedback and am looking forward to working with you again.
I would 100% recommend Carol to ANYONE!She was honest, quick to respond, and incredibly friendly.She was also available at all hours of the day, and VERY easy to get ahold of.Buying a house and getting a loan is a scary thing, especially for...
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Reply from Owner
April 13th, 2026 03:13 AM
Thank you, Andrew for taking the time to leave a review. I’m enjoyed working with you and Sophie very much!
I would 100% recommend Carol to ANYONE!She was honest, quick to respond, and incredibly friendly. She was also available at all hours of the day, and VERY easy to get ahold of. Buying a house and getting a loan is a scary thing, especially...
read more
Reply from Carol Freeman at CrossCountry Mortg...
April 12th, 2026 10:42 PM
Hi Andrew, Thank you so much for your kind words! It truly means a lot.I know the process can feel overwhelming, and I'm really happy I could make it easier and more comfortable for you. You were a pleasure to work with, and I'm so excited...
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Carol is always quick to respond to calls or to answer questions. She is great with the preapproval process. Clients had great things to say about their experience.
Reply from Carol Freeman at CrossCountry Mortg...
April 10th, 2026 05:56 PM
Thank you for taking the time to give a review! I love partnering with you!
I appreciated the constant communication..I did not expect the amount of paper work involved or the underwriting demands on getting this mortgage. The appraiser was a real challenge working with. I do not recommend that this person be used...
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Reply from Carol Freeman
March 26th, 2026 06:32 PM
Thank you for sharing your thoughts, Linda. I understand that the paperwork and underwriting requirements can be surprising, and I appreciate your patience throughout the process. I'm sorry to hear about the issues with the appraiser. Your...
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Carol was great and kept in constant contact. Incouldnt have done it without her.
Thanks for everything!
Reply from Carol Freeman
November 18th, 2025 06:11 PM
I'm really grateful for your feedback, Cody. It was my pleasure to keep you informed throughout the process and support you every step of the way. I'm delighted I could assist you in achieving your goals. If there's anything else you need,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fishers, IN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #231466 | Branch NMLS #2613284
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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454
/850
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Education
- Indiana Wesleyan UniversityBusiness Administration/ Finance, Real Estate, and LawBachelor of Science in Business Administration (BSBA)
Year Started
1995
Time Zone
Eastern Standard Time (EST)
Licenses
- 231466
Hobbies
- Home Decor, family time, travel, gardening, and my two doodle pups!
- Home decorating, family time, traveling, and enjoying life with my two doodle pups.
- Design, decor, gardening, foodie
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095