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Carlos Villalon - Branch Manager | NMLS ID # 193267 in St Charles, IL

Carlos Villalon

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Branch Manager | NMLS ID # 193267

Company Logo
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Persona migrate verified
    M
    Michelene V L
    Savanna, IL
    Posted on July 4th, 2023 04:48 PM
    Everyone on the team was very helpful and gave good advice about making the whole process smoother and faster. There were some hiccups along the way and stress about closing on time, but you guys made it happen. Overall this experience was...
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    Reply from Carlos Villalon
    September 13th, 2023 04:54 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
  • Persona migrate verified
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    Diane E W
    Woodridge, IL
    Posted on July 3rd, 2023 04:45 PM
    Carlos is wonderful to work with - personable and efficient. All the information he provided was so well organized and easy to understand. He took the time to walk me through everything. Anytime I contacted him with a question, I got an immediate...
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    Reply from Carlos Villalon
    September 13th, 2023 04:54 PM
    It was great working with you. Thanks again for putting your trust in us.
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    Jesus O J (
    Posted on June 28th, 2023 01:40 PM
    Buying with Carlos and his team was a great experience, very diligent in their work and communication was perfect !
    Reply from Owner
    July 3rd, 2023 07:43 PM
    Jesus! Thank you very much for the review. It was awesome to work with you. We remain at your service. Best, CV
  • Persona migrate verified
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    Jesus O
    West Dundee, IL
    Posted on June 28th, 2023 01:36 PM
    Any time i had questions it go answered almost immediately if not by him, by someone on the team. I would recommend 100%
    Reply from Carlos Villalon
    September 13th, 2023 04:54 PM
    I enjoyed working with you. Thanks for the great feedback.
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    Tisha D
    Posted on June 26th, 2023 11:37 PM
    Carlos was wonderful to work with! He explained my options to me and assisted me through the whole process. He made an extremely stressful time much easier!
    Reply from Owner
    June 27th, 2023 03:15 AM
    Tisha! Thank you so much for this great review! We really appreciate your trust through out the process. We remain at your service. Best, CV
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    Tisha M D
    DeKalb, IL
    Posted on June 26th, 2023 11:35 PM
    He was very knowledgeable and explained the whole process step by step. He was always reachable whenever i had a question and he ensured the Loan process was a smooth one for me.
    Reply from Carlos Villalon
    September 13th, 2023 04:54 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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    Mark H
    Woodstock, IL
    Posted on June 19th, 2023 11:05 AM
    Carlos and his team are the absolute best! They’re highly responsive and take the time to answer all your questions. Would highly recommend.
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    Nina T N C
    Skokie, IL
    Posted on June 13th, 2023 03:04 PM
    Organize, excellent communication, quick responsibility, very good customer services.
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    Kristina M W
    Crystal Lake, IL
    Posted on June 11th, 2023 01:43 PM
    Carlos was great!
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    Michelle S
    Posted on June 10th, 2023 11:35 AM
    Carlos was great to work with. He was very friendly, knowledgeable, and made the whole process very seamless. I didn’t have to think about anything because he took care of everything!
    Reply from Owner
    June 10th, 2023 12:19 PM
    Michelle! Thank you very much for the review. This was the first thing I saw on a Saturday morning. You are awesome! We remain at your service. Best, CV
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    About
    The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    USDA Loans
    Cash-Out Refinances
    Home Equity Loan
    Specialities
    Conventional mortgage, FHA Mortgage, First Time Home Buyers, Down Payment Assistance,
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS ID # 193267
    Achievements
    • Scotsman Guide Top 1% Originator
    Disclaimer
    MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.