Carissa Ortiz
Atlanta GA
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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closed
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Reviews from Web
Caressa answered all my questions and was there through the proces.
Reply from Carissa Ortiz
August 15th, 2025 02:04 AM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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My application was just numbers but close so when they got the 1099's had bunch of questions. This just another brainer as 1099's are what should use. Quite a few unnecessary questions and paper requests
Reply from Carissa Ortiz
August 8th, 2025 10:08 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Loan agreement has not been completed. Received funds to my account in a timely manner but the payoff of my American Express loan has not been completed with another payment due on 08/01/2025. Until this is done the loan is not complete
Reply from Carissa Ortiz
July 20th, 2025 03:27 PM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at
************************** or 1-************.
Well communication within the organization seemed to be off, a lot of repeat for me. I filled out paperwork and provided voided check to have funds electronically deposited, but received check, that my bank put a 5 day hold on. Very disappointed...
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Reply from Carissa Ortiz
July 7th, 2025 10:42 PM
Thank you for allowing us to serve you and for your feedback! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
it is ok 6
Reply from Amerisave Mortgage
July 11th, 2025 03:42 PM
If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************. Thank you.
Carissa worked with me and explained everything regarding the loan. Highly recommend her to anyone interested in getting loan.
Reply from Carissa Ortiz
June 24th, 2025 12:29 AM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Communication was good with them
Reply from Carissa Ortiz
June 17th, 2025 12:22 AM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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Answered all questions,a d service was very
Reply from Carissa Ortiz
June 7th, 2025 02:34 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
I was kept informed during every step of the process. Any questions that I had were answered immediately. And that is the best that I could have asked for. Thank you much.
Reply from Carissa Ortiz
May 19th, 2025 05:19 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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They kept me apprised each step of the way. Very efficient and timely.
Reply from Carissa Ortiz
May 16th, 2025 01:16 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID 34710
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.