Carissa Ortiz

Name: AmeriSave - Atlanta GA
Address: 1200 Altmore Avenue, Building 2 Ste 300, Sandy Springs, Georgia, 30342
Telephone: +1-404-424-0636
Rating: 4.71

Atlanta GA

AmeriSave - Atlanta GA

4.71

(142)

Mortgage

Mortgage Loan Officer

Contact Info

(404) 424-0636

Sandy Springs, GA

https://www.amerisave.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.71

(142)

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4.7

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This is the second time I've use them and got all the help, they ask for alot a lot of information but I do understand it's there job. So out of all this I would do it again. Thank to all the stuff

Reply from Carissa Ortiz

February 2nd, 2026 02:59 PM

Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...

Carissa represented a significant change from the typical salesperson that I talked to in my search for mortgage information in that she was knowledgable and she cared. I imediately recognized her as the person I wanted to do business with......and...

Reply from Carissa Ortiz

January 28th, 2026 06:24 PM

Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

Thank you!

Reply from Carissa Ortiz

January 26th, 2026 07:00 PM

Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

The overall process was easy 👍🏽

Reply from Carissa Ortiz

January 15th, 2026 09:36 PM

Processing time is too long and the documents verification and collection to be improvised

Reply from Carissa Ortiz

January 5th, 2026 03:17 PM

Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

your fast action getting application finished

Reply from Carissa Ortiz

January 5th, 2026 08:23 PM

Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...

Better communication! Voicemails always said I will get right back to you but never did. Took going to customer service to get the needed answers. If someone was new to this there was no guidance or what to expect, when the loan would fund!...

Reply from Carissa Ortiz

January 2nd, 2026 04:32 PM

We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-~~************~~ and/or by sending an e-mail to ****************************...

Gene spitzer You're very kind and very helpful and she answered home questions that I have and she helped me through the process and she made it move it smoothly as she could and I really enjoyed talking with her she was very helpful and very...

Reply from Carissa Ortiz

January 1st, 2026 05:18 PM

Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...

Professional, responsive and knowledgeable.

Reply from Carissa Ortiz

December 31st, 2025 05:35 PM

Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...

The service was outstanding. Everyone was courteous and responded promptly to any questions.

Reply from Carissa Ortiz

December 30th, 2025 04:18 PM

Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...

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About

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)

Fixed-Rate Mortgages

Reverse Mortgages

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Addresses and Serving Areas

Primary Serving Area

Other Serving Areas

Year Started

2002

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID 34710

Disclaimer

AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.