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  • NMLS ID# 194192
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Central Time
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ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011
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5.0
Encompass
R
Rebecca E H
Clifton Forge, VA
Posted on June 25th, 2023 06:20 PM
We were informed every step of the way. The app was easy to use and the emails with the videos explained each step clearly
4.83
Encompass
J
Jolene Z
Blacksburg, VA
Posted on April 17th, 2023 07:33 PM
Reachable when we had questions, provided documentation promptly. Smooth experience, overall.
5.0
Encompass
S
Sharon L F
Christiansburg, VA
Posted on March 17th, 2023 05:23 PM
Fast service
5.0
Encompass
A
Anthony W B
Covington, VA
Posted on March 3rd, 2023 02:47 AM
All my questions were answered clearly and quickly,the team was in constant communication keeping me updated
5.0
Encompass
C
Casey C
Max Meadows, VA
Posted on December 31st, 2022 08:35 PM
The loan and closing process was made simple and explained if I had any questions! Great team!
5.0
Encompass
K
Katherine A
Pulaski, VA
Posted on December 29th, 2022 11:13 PM
Very quick and easy process. Great communication.
5.0
Encompass
S
Sandra K B
Covington, VA
Posted on December 28th, 2022 01:19 PM
Very helpful
5.0
Encompass
R
Rick O
Christiansburg, VA
Posted on November 25th, 2022 11:35 AM
Timely communication from beginning to end.
5.0
Encompass
E
Eric S
Roanoke, VA
Posted on November 23rd, 2022 11:36 AM
Reliable communication. Quick turn around.
5.0
Encompass
L
Lijuan Y
Christiansburg, VA
Posted on November 23rd, 2022 12:59 AM
The very timely process of the loan application. The website is easy to use and upload documents. The communication from the team is very clear. We are delighted that we are able to move the closing time 8 days ahead of the initially scheduled...
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