Brandon Carroll at CrossCountry Mortgage
Executive Loan Advisor | NMLS #1385135
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Walnut Creek, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Brandon and his team made the experience so easy with open lines of communication, explanations that made sense, extremely quick follow through, and so much enthusiasm it was easy to get excited for our new home. Brandon is a rockstar and Lili...
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Reply from Brandon Carroll
February 26th, 2026 07:37 PM
Adam, I'm glad to hear that you found the process smooth and straightforward. It’s rewarding to know that my communication and prompt responses helped make the experience more exciting for your new home purchase. I appreciate your kind words...
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Brandon is absolutely fantastic. He was always available day or night to answer any questions we had. His team was always working to get our loan done as fast as possible. I can't recommend Brandon and Lili enough. They killed it and got us...
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Brandon Carroll at CrossCountry Mortgage has received a review with 5 star rating from Elizabeth L
Brandon and his team were able to work within my stated budged, and were excellent at explaining anything I had questions on even though sometimes I emailed or texted after hours. I was able to close ahead of my scheduled time because the team...
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Reply from Brandon Carroll
December 24th, 2025 03:38 PM
I'm pleased to hear that I could accommodate your budget and provide clear explanations for your questions, even after hours. I'm glad we were able to close ahead of schedule, thanks to our teamwork. If there’s anything more I can assist you...
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Professionalism and on time
Reply from Brandon Carroll
December 5th, 2025 02:25 PM
I'm thankful for your feedback. Knowing that my professionalism and punctuality made a positive impact on your experience is truly encouraging. If you have any more comments or need assistance in the future, please feel free to reach out.
I recently secured a loan for my new home, and I must say, the entire process was absolutely amazing from start to finish! As someone who pays a lot of attention to detail, I was incredibly impressed by how Brandon handled everything. He kept...
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Reply from Owner
March 28th, 2026 04:21 AM
Naser, it's great to hear that you had such a positive experience throughout your loan process. Knowing you felt at ease without needing to chase down updates is exactly what I aim for. Thank you for your kind words, it means the world, and...
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Brandon is incredibly responsive, punctual, and on top of every detail. He makes the entire loan process smooth and stress-free, always taking the time to answer questions right away. I have worked with Brandon a few times and this transaction...
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Reply from Brandon Carroll
November 18th, 2025 05:01 PM
It's great to hear about your experience working with me on this challenging transaction. I'm pleased that my responsiveness and attention to detail helped make the process more manageable. Addressing your questions and ensuring a clear line...
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Brandon Carroll was not only the best loan officer we’ve ever worked with, but among the best advocates ever to work on behalf of our family. He was diligent in communication, often responding to emails faster and more comprehensively than...
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Brandon Carroll was not only the best loan officer we’ve ever worked with, but among the best advocates ever to work on behalf of our family. He was diligent in communication, often responding to emails faster and more comprehensively than...
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Working with Brandon was an amazing experience. He guided me through every step of the loan process with professionalism, patience, and genuine care. Even during stressful moments, he took the time to talk things through and make sure I felt...
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Reply from Brandon Carroll
September 26th, 2025 09:21 PM
It's wonderful to hear that you had a positive experience working with me on your loan process. I appreciate your kind words about my professionalism and patience, and I'm glad I could help you feel confident throughout the experience. Congratulations...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Walnut Creek, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1385135 | Branch NMLS #2353316
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Search Rank ScoreLearn More →
573
/850
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Addresses and Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1385135
Videos
Hobbies
- Helping Our Clients Achieve Homeownership With The Best Service Imaginable.
- Providing the best service, communication, & execution to clients, as if we were in their shoes.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095