The Brandon Burks Team
Tennessee Regional Manager | NMLS # 653961
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a ... Show More
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8 AM to 5 PM
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8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
This is the second time that we have worked with Matthew Stump. Both times he was so helpful and professional. If the need ever arises again, he would be who I called and also refer him to any of my friends needing help.
Reply from The Brandon Burks Team
September 11th, 2023 01:48 PM
We are beyond thrilled to receive such fantastic feedback, Julie! It's been a pleasure assisting you again and we're delighted to hear about your positive experiences with Matthew. He takes great pride in his work and we'll certainly pass along...
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Brandon was phenomenal with communication when I reached out to him. The week of closing got a little wonky. I was told our closing was set to close on time and then the day before closing my client was asked for more information by underwriting....
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Reply from The Brandon Burks Team
September 11th, 2023 01:47 PM
Thank you for taking the time to share your feedback, Emily. We are pleased to hear that you found our communication to be phenomenal overall. However, we apologize for the difficulties experienced during the closing week. We understand how...
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Matthew Stump was an absolute pleasure to work with! A true professional every step of the process!! Kept us well informed during the entire loan process!
Reply from The Brandon Burks Team
September 11th, 2023 01:48 PM
We are humbled by your positive words, Timothy! It's our aim to deliver a smooth and seamless loan process, and we're glad to hear that Matthew was able to do just that for you. He truly embodies our team's dedication to professionalism and...
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Matt Stump was awesome. The whole team was knowledgeable, patient, and very professional.
Reply from The Brandon Burks Team
September 11th, 2023 01:49 PM
We appreciate your high praise, Christopher! We're delighted to hear that Matthew Stump and the rest of our team provided you with a knowledgeable, patient, and professional experience. Your review means a lot to us at FirstBank Mortgage. We...
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He did a fantastic job for my buyer clients. Very few lenders show up at closing with the buyers, wished more did. Great job Brandon.........
Reply from The Brandon Burks Team
September 7th, 2023 03:35 PM
We're really grateful for your positive feedback, Robert! We believe that being present at closing is a key part of our service, helping to ensure a smooth process for our clients. We're thrilled to hear that our efforts have been appreciated...
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The team was very knowledgeable and helped us get everything in order that we needed to be able to close on time.
Reply from The Brandon Burks Team
September 7th, 2023 03:36 PM
We're thrilled to hear that you had a positive experience with our team, Traci. Our primary aim is to ensure our clients are well-equipped with the right information and we're glad we could assist you in getting everything in order for a timely...
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Everyone was so helpful and very kind!
Reply from The Brandon Burks Team
September 7th, 2023 03:36 PM
We're delighted to hear that you had such a positive experience with The Brandon Burks Team, Connie! Our team strives to provide top-notch service and being described as 'helpful' and 'kind' is a testament to that. Thank you for your kind words...
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Team is very responsive with both the client and the agent.
Reply from The Brandon Burks Team
September 7th, 2023 03:38 PM
We greatly appreciate your glowing 5-star review, Janelle. It's our mission at The Brandon Burks Team, FirstBank Mortgage, to be highly responsive to all of our clients and agents. Your positive feedback reinforces our commitment to providing...
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Although I don't have anything to compare it to since this was my first experience acquiring a loan for a house, I will say from without hesitation this has been the most AMAZING!! experience for me.Brandon, Ashley, Collin, Penny, Allison have...
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Reply from The Brandon Burks Team
September 1st, 2023 05:40 PM
We're over the moon to hear about your positive experience with us, Anita! Helping first-time homebuyers navigate the process is something we truly enjoy and we're thrilled to know that our team managed to make it an amazing one for you. Your...
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Brando is the man!
Reply from The Brandon Burks Team
September 1st, 2023 02:37 PM
We're absolutely thrilled to hear that you had a positive experience with our team, Ethan! Your feedback means a lot to us. We're glad that Brandon was able to help with your needs. We always aim to provide a 5-star service and it's fantastic...
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About
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
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Addresses and Serving Areas
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Licenses
- NMLS # 653961
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433