The Brandon Burks Team
Tennessee Regional Manager | NMLS # 653961
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a ... Show More
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Business Hours
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8 AM to 5 PM
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8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Good communication, Personable, timely with paperwork
Reply from The Brandon Burks Team
May 14th, 2024 07:29 PM
Thank you for sharing your experience, Allan! We are thrilled to hear that you had a good experience with the Brandon Burks Team at FirstBank Mortgage. Your feedback about our communication, personability, and punctuality with paperwork is...
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Easy process and got us into our dream home! Couldn’t be happier
Reply from The Brandon Burks Team
May 14th, 2024 07:28 PM
Thank you for your glowing review, Eric! We're thrilled to hear that The Brandon Burks Team at FirstBank Mortgage was able to make your home buying process smooth and easy, and that you're now happily settled in your dream home. Your positive...
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Customer Service was really great
Reply from The Brandon Burks Team
May 14th, 2024 07:28 PM
Thank you for taking the time to share your experience with the Brandon Burks Team at FirstBank Mortgage! We're thrilled to hear that you rated us 5 out of 5 stars and found our customer service to be great. Helping you with your purchase was...
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Especially appreciate the service we received from Brandon Burks himself. The home loan process is quite detailed now and takes longer than it once did. However, Brandon gives you the feeling that him and his team will do everything in their...
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Reply from The Brandon Burks Team
May 14th, 2024 07:27 PM
Thank you, Judy, for the excellent review and for rating The Brandon Burks Team with 5 stars. We're delighted to hear that you had a positive experience with us. We pride ourselves in making the loan process as straightforward as possible and...
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Quick responses to questions. All members were knowledgeable and professional.
Reply from The Brandon Burks Team
May 14th, 2024 07:26 PM
Thank you for your positive feedback, Nancy! We're thrilled to hear that The Brandon Burks Team at FirstBank Mortgage provided knowledgeable and professional service, promptly responding to all your questions. We strive to make the purchase...
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Brandon is always available to answer any questions and explain where we are and any obstacles
Reply from The Brandon Burks Team
May 14th, 2024 07:24 PM
It's wonderful to hear about your five-star experience with the Brandon Burks Team at FirstBank Mortgage, Amy! We pride ourselves on being available and transparent throughout the purchasing process, and we're delighted to know Brandon was...
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Matthew Stump was awesome to work with. He was extremely patient with all my questions.
Reply from The Brandon Burks Team
May 14th, 2024 07:23 PM
It's fantastic to hear such high praise for Matthew Stump and the Brandon Burks Team. We are thrilled to know that he was able to provide you with such a positive experience and patiently address all your queries. Your feedback is greatly appreciated...
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There was great communication from Brandon throughout the entire process. I think there was confusion on what was needed the closer we got to the Closing, got a little frantic. Other than that, everything went well.
Reply from The Brandon Burks Team
May 14th, 2024 07:21 PM
Thank you for taking the time to share your experience, Kurt! It's wonderful to hear that you appreciated the communication from The Brandon Burks Team throughout your purchasing process. We acknowledge the confusion you experienced towards...
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Eduardo Macias was very responsive, usually within minutes, to answer questions and remove roadblocks. He was proactive in making sure we knew what was coming next. The staff supporting him did not let him down and provided a predictable and...
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Reply from The Brandon Burks Team
May 14th, 2024 07:20 PM
Thank you for sharing your positive experience, Tim! We're thrilled to hear that Eduardo and The Brandon Burks Team at FirstBank Mortgage were able to provide a smooth and efficient process. It's always our goal to be proactive and responsive...
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Matt Stump and his team were fantastic from start to finish. Matt was available at anytime to answer all my questions and all communications were clear, timely and very organized. I couldn’t have been happier with the overall service and care...
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Reply from The Brandon Burks Team
May 14th, 2024 07:18 PM
We're thrilled to hear that you had such a positive experience with Matthew Stump and The Brandon Burks Team at FirstBank Mortgage, Frederick! It's great to know that our team's hard work and dedication to clear communication and organization...
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About
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
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Mortgage Loan Officer
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Licenses
- NMLS # 653961
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433