Bob Heard
Branch Manager | NMLS # 224233
Iowa State University
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Easy process and friendly people working
Bob Heard has received a review with 5 star rating from Hector A
Dean and his team were able to meet our tight timeline which was great. We were able to close on our home within 2 1/2 weeks of agreeing on an offer. Dean and his team were quick to let us know what was happening each step of the way and letting...
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Reply from Owner
January 9th, 2026 01:02 PM
Nathan, thank you for taking the time to write this review, we are glad we could help you finance your new home. Thank you.
Dean and his team made it so we had an easy, stress-free experience when buying our first home. They were quick and understanding to help us with any question we may have had along the way and were able to process our loan in a timely manner...
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Reply from Owner
January 9th, 2026 01:02 PM
Jayson, thank you for taking the time to write this review, we are glad we could help you finance your new home. Thank you.
Bob Heard has received a review with 5 star rating from Kathie H
Prompt responses and return calls. Flexibility/wide range of options.Did not cause delay in purchase.
The home buying process was very easy with Dean. If I ever had a question, he was readily available to answer it for me. I feel he cares about his clients and works to get them in a loan that works for them. I would recommend Dean to anyone...
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Reply from Owner
January 9th, 2026 01:04 PM
Thank you, we appreciate the great feedback. Have a great day!
Bob Heard has received a review with 5 star rating from Adam F
Probably worst experience I have had. The lack of communication thru the process is beyond me. Started this process at the Oct still to this day have not gotten a pre approval letter or anything regarding what's going on other then a email...
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Reply from Owner
January 9th, 2026 01:04 PM
Michael, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.
From start to finish, our first home purchase was made super stress free (as much as it can be) by working with Fairway. Highly recommend!
Reply from Owner
January 9th, 2026 01:04 PM
Thank you Jeremy for the taking the time to write this review. We appreciate you as a client and glad you were very happy with our team here!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
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Education
- Iowa State UniversityElectrical Engineering & Computer TechnologyBachelor of Science (BS)
Positions
- Fairway Home Mortgage - Originating Branch Manager Apr 15th, 2019 - Current
Memberships
- NMLS
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1996
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 224233
Awards
Presidents Club
Achievements
- Presidents Club
Hobbies
- Exercising
- Cars
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures