

Billy Babcock at CrossCountry Mortgage
Branch Manager | NMLS #90399

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Walnut Creek, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
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Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
communicated well, provided excellent service. Kept me aware of everything that I needed to do and everything went smoothly.
Reply from Billy Babcock
November 11th, 2025 07:44 PM
Hi Linda,
I am glad to hear! Thank you for the feedback. I hope you make many wonderful memories in your beautiful new home!
Billy provided us with all the information needed. he made sure we were on schedule and updated on what needed to get done. overall we had a simple, easy and smooth process
Reply from Billy Babcock
November 12th, 2025 05:25 PM
I'm pleased to know that the process was straightforward and smooth for you, Armando. Keeping you informed and on schedule is always a priority. Should you need anything else or have any further questions, I'm here to assist. Thank you for...
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Thank you so much for helping us to refinance our loan and getting us a major improvement in our rates and monthly payments. We appreciate so much the way you went through our options very thoroughly.
Thank you so much for your communication and detai.
Reply from Billy Babcock
October 13th, 2025 08:08 PM
I appreciate your feedback, Allison. I'm glad that my communication and attention to detail met your expectations. If there's anything more I can assist you with, feel free to reach out. Thank you for your trust.
Bill is an experience Branch Manager with his excellent services. He is an asset to Cross Country Mortgage. Keep it up!
I have worked with Bill since past 10 years and pleased to share my great experience with him, he has always given us his hundred percent customer services. This refinance took some time but at the end it was closed smoothly. I am sure Bill...
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Reply from Billy Babcock
October 6th, 2025 05:49 PM
It means a lot to hear about your positive experiences over the past decade, Derrick. I appreciate your patience during the refinancing process and am glad it was finalized smoothly. Your recommendation is truly valued, and I'll be here should...
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We are very satisfied with Billy's team , very professional service. This is our second time using their services and we can't recommend him enough. Billy will make sure that the job gets done and will address all your questions and concerns....
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Reply from Billy Babcock
August 27th, 2025 04:25 AM
I'm pleased to hear that you had another gratifying experience with my team and me, Stiliyan. Your satisfaction is incredibly important, and I'm glad that our services met your expectations once again. Thank you for your continued trust and...
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I can't say enough good things about Billy. He was always personable and considerate; taking the time to ask how I was (having just had surgery). He was thorough in is explanations and never became frustrated with my repeated questions. I always...
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Reply from Billy Babcock
June 11th, 2025 11:29 PM
I'm thrilled to hear about your positive experience, Laura. It was truly a pleasure to assist you, and I'm glad I could provide the support and clarity you needed during this time. Your kind words mean a lot, and I'm grateful for the opportunity...
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Billy has patience beyond words as an anxious 1st time homebuyer often times he calmed my nerves with reassurance, calmness, and empathy. He is knowledgeable and worked hard for me.
Reply from Billy Babcock
June 11th, 2025 09:47 PM
I'm thrilled to hear that I could provide the reassurance and support you needed as a first-time homebuyer. It was a pleasure working with you, and I'm glad I could help make the process smoother with my guidance and dedication. Thank you for...
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Billy Babcock at CrossCountry Mortgage has received a review with 5 star rating from James S
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Walnut Creek, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #90399 | Branch NMLS #1553210
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 90399
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095