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Bill Riley at CrossCountry Mortgage
Branch Manager | NMLS #415830

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Kept me more up to date on what was going on. And get back with me on my questions.
You guys have stuck with us for quite some time now. We appreciate your patience and all of the information and guidance provided!
Reply from Bill Riley
September 3rd, 2026 06:51 PM
Kascy, I'm thankful for your kind words. It's great to know that you value the patience and guidance we've provided throughout the process. If there's anything more I can do for you, please feel free to reach out.
Everytime I had questions or needed help with anything Bill and is staff was very helpful and willing to answer any of my question. The was also very flexible with my schedul.
Reply from Bill Riley
September 1st, 2026 07:23 PM
Laquita, I appreciate your kind words. I'm pleased that my team and I could assist you and accommodate your schedule. If you need anything else, feel free to reach out.
Good 👍🏻
Reply from Bill Riley
August 31st, 2026 01:31 PM
Skyler, thank you for your positive feedback. I'm glad to know you had a good experience.
Bill and his team were great to work with, super quick and very responsive . For something as overwhelming as a loan it made the process very simple on our end .
Reply from Bill Riley
August 31st, 2026 05:56 PM
Collin, I'm grateful for your kind words. It's good to hear that my team and I could make the loan process simple and stress-free for you. If you have any more questions or need further assistance, feel free to reach out.
Thank you making our mortgage work and working with our HOA
Reply from Bill Riley
August 28th, 2026 05:24 PM
Peter, I appreciate your feedback. I'm glad I could assist with your mortgage and collaborate effectively with your HOA. If you have any more questions or need further assistance, please feel free to reach out.
I did not represent the client working with Cross Country Mortgage. I represented the sellers. Being a mortgage lender in the recent past, I know that it Isn't required to update the listing agent as to the intimate details of the buyer's transaction....
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Reply from Bill Riley
August 20th, 2026 06:40 PM
I’m sorry you had a negative experience from the listing side. That was never our intention. This was a very complicated transaction that had been in progress for several months. Although we ultimately closed one business day late, the buyer...
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Very helpful people and great experience
Reply from Bill Riley at CrossCountry Mortgage
August 25th, 2026 01:55 PM
Douglas, thank you for your kind words. I'm pleased to hear that you had a great experience with us.
Bill Riley at CrossCountry Mortgage has received a review with 5 star rating from Jonathan W
Reply from Owner
August 25th, 2026 11:20 AM
Thank you, Jonathan, for the perfect rating. I'm grateful for your support and trust in my services at CrossCountry Mortgage.
Bill was always very upfront honest and continued to fight for solitions for us when we were thrown a few curve balls. I appreciated his responsiveness and knowledge through out the entire process
Reply from Bill Riley at CrossCountry Mortgage
August 19th, 2026 12:43 PM
Jonathan, thank you for your kind words. I'm glad I could provide the support and solutions you needed throughout the process. It's important to me to be upfront and responsive, and I'm pleased to know that my efforts made a positive impact...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #415830 | Branch NMLS #2443154
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2000
Time Zone
Pacific Standard Time (PST)
Licenses
- 415830
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095