The Ben Chenault and Travis Mitchell Team of ...
Loan Officer NMLS#1374005
The Ben Chenault & Travis Mitchell Team at MortgageBanc is dedicated to making the mortgage process clear, responsive, and stress-free. Serving homebuyers across Alabama and surrounding markets, the team is known for strong communication, p... Show More
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No - service was good.
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Christine! We appreciate you taking the time to share your feedback and are glad to hear the service was good. Thank you for choosing our team.
There were several things that made our experience Great. We were constantly in the loop every step of the progress . The videos in the emails were very helpful . Everything was explained well, never felt dumb!
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Connor! We’re really glad you felt informed and comfortable throughout the process. Making sure our clients understand what’s happening and never feel overwhelmed is important to our team, and we appreciate you trusting us with such...
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The genuine care and consistent communication from everyone made our experience awesome! All of our questions were answered promptly, and we truly felt that your team had our best interests at heart. It didn't feel like you were just trying...
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Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Elisabeth! That truly means a lot to our team. We care deeply about the people we work with, so hearing that you felt supported and genuinely cared for throughout the process is incredibly rewarding. We’re grateful you trusted us...
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Exceptional customer service, pro active communication, easy to use electronic document tools, quick/efficient closing
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Joseph! We’re glad the communication and digital tools helped make everything feel smooth and efficient, especially leading up to closing. We appreciate you trusting our team and are happy we could be part of your home purchase.
Good turnaround on communication
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Mitchell! We’re glad our response time met your expectations. We appreciate the opportunity to work with you and assist with your home financing.
Easy app, quicker and simpler.
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Mirwais! We’re glad the application felt easy and the process was quick and straightforward. We appreciate you choosing our team and the opportunity to help.
The overall communication anytime we had questions you guys would akways always answer!
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Peyton! We’re glad our communication helped whenever questions came up. Being available and responsive is important to our team, and we appreciate you trusting us throughout the process.
Communication was amazing!
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Lillian! We’re so glad our communication stood out and helped make your experience a positive one. We appreciate the opportunity to work with you!
Quick and on top of everything
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Darek!
The high level of efficiency and responsiveness from the team handling our pre-approval and loan underwriting. I loved the transparency and lightning quick responses I got from Courtney any time I reached out with any questions.
Reply from The Ben Chenault and Travis Mitchel...
March 11th, 2026 07:10 AM
Thank you, Elizabeth! We’re so glad the efficiency and transparency stood out during your pre-approval and underwriting process. Courtney and the rest of our team work hard to be responsive and clear, so it means a lot to hear that made a difference...
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About
The Ben Chenault & Travis Mitchell Team at MortgageBanc is dedicated to making the mortgage process clear, responsive, and stress-free. Serving homebuyers across Alabama and surrounding markets, the team is known for strong communication, proactive updates, and a hands-on approach from pre-approval through closing. Travis, Courtney, and Ben work closely with clients and Realtors to ensure smooth, efficient transactions and on-time closings. Whether you’re purchasing a home or refinancing, their goal is to provide a reliable, well-informed lending experience built on trust and relationships.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
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Positions
- MortgageBanc/Fairway Independent Mortgage Corp - Certified Mortgage Planner/ Area ManagerNov 1st, 2003 - Current
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 130305
Awards
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures