Ben Bruggemann
Sr Mortgage Lender
Hi, I’m Ben Bruggemann, a Senior Mortgage Lender with First Federal Bank’s consumer direct lending office in Overland Park, Kansas. I’ve been in the lending industry for more than 19 years, and the past nine with FFB have been the most rewa... Show More
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Better communication between all people handling my Loan. Clearer explanation of process to avoid higher costs
Willing to take in new information and adjust accordingly. Able to close within a short period of time.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm delighted to hear that you were satisfied with the service, Carlos. Your feedback is really appreciated. At First Federal Bank, we always aim to adapt to our clients' needs and provide quick solutions. I'm glad to have met your expectations....
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Ben was very responsive and patient. He helped me through every step of the process and got me the best rate.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Steven, I'm thrilled to hear that you were satisfied with our process over here at First Federal Bank and that we could secure the best rate for you. I strive to be responsive and patient with all my clients, and your feedback validates my...
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Ben was outstanding throughout my whole homebuying process. His communication and timeliness was exceptional. Any time I had a question, Ben was able to effectively answer and point me in the right direction. While working with Ben, I required...
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Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Hey Sameer, I'm thrilled to hear that you had a positive experience with your homebuying process. Your kind words mean a lot to me. I always strive to provide timely and effective communication, so I'm glad I was able to meet your expectations....
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Professional, courteous, and quick to respond to questions
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
It's fantastic to hear such positive feedback, Ralph! I'm thrilled to know that you found my service at First Federal Bank professional, courteous, and quick in response. Your satisfaction is my top priority. Do not hesitate to reach out if...
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Great communication
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Thank you for the stellar rating, Sarah! I'm thrilled to hear that you had a positive experience with the communication process at First Federal Bank. I'll continue to strive for excellence in all my interactions. Your feedback is greatly appreciated!...
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Ben does not treat his customers equally or fairly.
This is my second time closing a loan with Ben, he was very Professional always responds in a timely manner. Looking forward to the rates dropping again and working with Ben! This guy deserves a raise!
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Hi Lisa, thank you so much for your glowing review! I'm thrilled to hear that your experience closing a loan with me at First Federal Bank for the second time was a positive one. Your satisfaction is my top priority, and I'm glad I was able...
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Ben was fantastic! Super prompt, knowledgeable, and able to answer all of our questions.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Thrilled to hear that you had a positive experience, Angel. It's always my goal to provide prompt and knowledgeable service, so I'm glad to hear that was your experience. If you have any more questions in the future, don't hesitate to reach...
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Constant communication and very simple. Would recommend to friends.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I appreciate your feedback, Caleb! It's great to know that our constant communication and simplicity met your needs. Your recommendation means a lot. We're here to make banking easier for you at First Federal Bank. Looking forward to serving...
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About
Hi, I’m Ben Bruggemann, a Senior Mortgage Lender with First Federal Bank’s consumer direct lending office in Overland Park, Kansas. I’ve been in the lending industry for more than 19 years, and the past nine with FFB have been the most rewarding of my career. I take pride in offering clients competitive products and pricing, backed by an operations team that delivers fast, reliable results from start to finish. Our streamlined process gives me confidence that every loan we handle is done efficiently and with care. When I’m not helping clients reach their homeownership goals, you’ll likely find me near the water—whether at the lake or somewhere tropical.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #174513