Ben Bruggemann
Sr Mortgage Lender
Hi, I’m Ben Bruggemann, a Senior Mortgage Lender with First Federal Bank’s consumer direct lending office in Overland Park, Kansas. I’ve been in the lending industry for more than 19 years, and the past nine with FFB have been the most rewa... Show More
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Reviews from Web
Ben made the process easy to understand and was always available for any question i had during the process.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm glad to know that I could help make the process easy to understand for you, Ronald. Being available for your questions is important to me, so it's great to hear that this was your experience. If there's anything more you need or any other...
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knowledgable and communicative!
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I appreciate your kind words, Domenic. It's important to me to communicate effectively and share the knowledge you need. If you have any more questions or need further assistance, feel free to reach out.
Responsive and easy to work with
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
It's great to hear that you found me responsive and easy to work with, Amy. If there's anything else you need or any questions you might have, please feel free to reach out.
Ok service
Reply from Michael Zerr
December 29th, 2025 04:57 PM
We acknowledge your feedback, Carlos. It's important to us that your experience meets expectations. If you have specific suggestions or additional thoughts on how we can improve our service, please feel free to share them with us.
Communication was kind of difficult. Some of the loan document request were unclear and not straightforward. It didn't feel like time was taken to read through emails to answer questions properly. No, I do not wish to talk to someone about...
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Reply from Michael Zerr
December 11th, 2025 08:32 PM
We appreciate your honest feedback, Michelle. We recognize the importance of clear communication and regret that this aspect didn't meet your expectations. Your insights are valuable as they help us identify where we can improve our service....
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Quick responses.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm grateful for your feedback, Angela. Providing quick responses is one of my top priorities. If there's anything else I can do for you or if you have further inquiries, please don't hesitate to contact me.
Very responsive!
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Thank you for highlighting my responsiveness, Harsh. If there's anything else I can assist you with, please don't hesitate to reach out.
Ben was very quick to respond to any questions/concerns I had. He made this process as very smooth.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
It's great to know that my responsiveness was helpful to you, Gail. Ensuring a smooth process for my clients is a top priority, so I'm glad I could facilitate that for you. If you have any further questions or need assistance, please feel free...
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Ben was very professional, knowledgeable, and courteous. Ben made this process very easy, very quick to respond to emails/ text messages. Thank you Ben!
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I appreciate your kind words, David. I'm glad to hear that my professionalism, knowledge, and courtesy contributed to making the process easy for you. Being quick to respond and ensuring smooth communication are important to me. Should you...
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Ben was very responsive and worked with me to get a better interest rate/contract than the other lenders I was working with.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm pleased to hear that my responsiveness and efforts to secure a better interest rate and contract stood out during your experience, Jacob. It's always my goal to provide the most favorable terms possible. If you have any more questions or...
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About
Hi, I’m Ben Bruggemann, a Senior Mortgage Lender with First Federal Bank’s consumer direct lending office in Overland Park, Kansas. I’ve been in the lending industry for more than 19 years, and the past nine with FFB have been the most rewarding of my career. I take pride in offering clients competitive products and pricing, backed by an operations team that delivers fast, reliable results from start to finish. Our streamlined process gives me confidence that every loan we handle is done efficiently and with care. When I’m not helping clients reach their homeownership goals, you’ll likely find me near the water—whether at the lake or somewhere tropical.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #174513