Ben Bruggemann
Sr Mortgage Lender
Hi, I’m Ben Bruggemann, a Senior Mortgage Lender with First Federal Bank’s consumer direct lending office in Overland Park, Kansas. I’ve been in the lending industry for more than 19 years, and the past nine with FFB have been the most rewa... Show More
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Closing delayed. Poor communication leading up yo this
Reply from Michael Zerr
August 24th, 2026 06:40 PM
Hima, we apologize for the inconvenience caused by the delay and communication issues. Please reach out to us directly so we can address your concerns and work towards a resolution.
Ben and his team were prompt with their responses and answering my questions and requests. Very greatful he was able to get my loan through under writing in time for closing l.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Matthew, I'm grateful for your kind words about my team and me. It's wonderful to know we were able to assist you promptly and meet your closing timeline. If you need any further assistance, please feel free to reach out.
I liked how I cou j like m a ke copies a nd use your portal versus faxing them which I did not have a fax line to transmit.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Lorie, I'm pleased to hear that using the portal was convenient for you. If there's anything else I can assist you with, please let me know.
streamlined communication, responsive to questions
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Marios, I appreciate your feedback on the communication and responsiveness. If you have any more questions or need further assistance, feel free to reach out to me.
Great experience!
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Maria, I'm glad to hear you had a great experience! If there's anything more I can do for you, please let me know.
Friendly and fast.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Muffy, I appreciate your kind words about my friendliness and speed. If there's anything else I can assist you with, please feel free to reach out.
Ben was very responsive and communicative.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Paige, I appreciate your kind words about my responsiveness and communication. If you need anything else, please feel free to reach out.
Ben was with us every time we need information and assistance. He was exceptional and delighted to work with him
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Ramesh, I'm grateful for your kind words and pleased to hear that I could assist you whenever needed. If there's anything else I can do for you, please don't hesitate to reach out.
Ben was friendly, responsive, and made the overall process less stressful.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Sravanthi, I'm glad to know that my friendliness and responsiveness helped make the process less stressful for you. If you have any further needs or questions, please feel free to reach out.
Responsive
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Colleen, I'm pleased to know my responsiveness was helpful. If there's anything more you need, just let me know.
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About
Hi, I’m Ben Bruggemann, a Senior Mortgage Lender with First Federal Bank’s consumer direct lending office in Overland Park, Kansas. I’ve been in the lending industry for more than 19 years, and the past nine with FFB have been the most rewarding of my career. I take pride in offering clients competitive products and pricing, backed by an operations team that delivers fast, reliable results from start to finish. Our streamlined process gives me confidence that every loan we handle is done efficiently and with care. When I’m not helping clients reach their homeownership goals, you’ll likely find me near the water—whether at the lake or somewhere tropical.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #174513