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Ashley Mattox, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1101 Indianapolis Rd, Greencastle, Indiana, 46135
Telephone: +1-765-720-2747
Rating: 4.95

VP Branch Manager | NMLS# 883589 | Ruoff Mortgage...

Ruoff Mortgage - Greencastle

4.95

(176)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 720-2747

Greencastle, IN

https://www.ruoff.com/ashleymattox

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

Fri

9 AM to 5 PM

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4.95

(176)

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Experience.com

4.92

(122)

Zillow

5.0

(22)

Google

5.0

(32)

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The whole process was fast and seamless! I needed a quick process and closing, and Ashley made that happen! Two weeks from offer and application to closing is absolutely amazing! I was nervous of the process, being a first time home buyer,...

Reply from Ashley Mattox | NMLS# 883589 | Ruof...

March 19th, 2024 03:43 PM

I am incredibly grateful for your kind words, Diane! It's fantastic to hear that the process was quick and seamless for you. As a loan officer at Ruoff Mortgage, it's part of my responsibility to ensure a smooth and efficient home buying process...

Ashley Mattox was great to work with! She available basically at all times and she offered explanations and always made sure questions were answered!

Reply from Owner

February 28th, 2024 05:09 PM

Thank you, Taylor, for taking the time to leave such a positive review. It was a pleasure working with you and I'm thrilled to hear that my availability and communication met your expectations. If you have any further questions or need assistance...

and prompt communication

Reply from Ashley Mattox, Ruoff Mortgage

September 2nd, 2026 01:42 PM

Thank you so much Donna for the 5-star review! I truly appreciate your kind words about the prompt communication. Keeping my clients informed and making the process as smooth as possible is always a priority. Thank you for trusting me and our...

Everything went very smoothly

Reply from Ashley Mattox

September 8th, 2026 06:19 PM

Gary, I'm glad to hear that everything went smoothly for you. Thank you for sharing your positive experience!

Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Terry L

Reply from Owner

September 8th, 2026 02:06 PM

Terry, thank you for the 5-star rating! I'm grateful for your support and pleased to know you had a positive experience with Ruoff Mortgage.

I found Ashley very upbeat, responsive and easy to work with. She was patient and pleasant with my never-ending questions.

Ashley answered questions and provided needed information in a timely manner! Great customer service that made our purchase a smooth transaction.

Reply from Ashley Mattox, Ruoff Mortgage

August 27th, 2026 01:11 PM

Thank you so much for the wonderful review! It was truly a pleasure working with you. I’m so glad we were able to keep you informed, answer your questions, and make the homebuying process as smooth as possible. We appreciate your trust in our...

Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Michael B

Reply from Owner

August 27th, 2026 01:12 PM

Thank you so much, Michael, for the 5-star review! ⭐⭐⭐⭐⭐ I truly appreciate your support and the opportunity to work with you. Thank you for trusting me with your home financing!

easy process. friendly and knowledgeable people

Reply from Ashley Mattox, Ruoff Mortgage

August 25th, 2026 03:48 PM

Thank you so much for the kind words! We’re so glad we could make the process easy and provide a friendly, knowledgeable experience along the way. We truly appreciate you trusting our team! 🏡❤️

Xxxxxxxxxxxxxx

Reply from Ashley Mattox, Ruoff Mortgage

August 19th, 2026 02:28 PM

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are grateful you trusted our team to help you through the process. It was a pleasure working with you!

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About

Additional Licenses: NMLS# 883589. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Residential Mortgages

Conventional Home Loans

FHA Home Loans

VA Loans

USDA Loans