

Ariel Carballo
Loan Officer/Team Lead

At Novus, we believe in fostering innovation and growth. Join us and be part
of a dynamic team that’s transforming the mortgage landscape.
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Business Hours
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8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Ariel was friendly and professional. Always answered our questions quickly. We had a great loan experience. Thank you!
Reply from Ariel Carballo
July 27th, 2026 11:44 PM
Rayna, I’m so glad to hear that you had a great loan experience with me. I appreciate your kind words and am happy I could assist you promptly. Thank you for choosing Novus Home Mortgage!
I had an excellent experience working with Ariel throughout my home loan process. From the very beginning, Ariel was professional, knowledgeable, and always available to answer my questions. They kept me informed every step of the way, explained...
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Reply from Ariel Carballo
July 27th, 2026 11:38 PM
Karina, I'm so glad to hear that you had a positive experience with your home loan process. Your kind words about my professionalism and dedication mean a lot to me. It was a pleasure supporting you on your journey to homeownership, and I'm...
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Ariel and the whole Novus team were exceptional at working with us through the entire process. There was never a moment where we felt like we didn't understand or were out of the loop. The communication and care were exactly what we hope for...
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Reply from Ariel Carballo
July 27th, 2026 11:38 PM
Daniel, I appreciate your kind words and am glad to hear that you felt well-informed and cared for throughout the home buying process. It was a pleasure working with you, and I'm thankful for your positive feedback about our team's communication....
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Great communication. always available to answer questions
Reply from Ariel Carballo
July 27th, 2026 08:25 PM
It was great working with you. Thanks again for putting your trust in us.
Ariel was knowledgeable and efficient through every step. I would highly recommend to others
Reply from Ariel Carballo
July 9th, 2026 06:15 PM
I really appreciate the feedback and am looking forward to working with you again.
We had some communication issues at the onset and I worked with Shawn for a period to keep the process going. All was well from that point on, however the interest rate went up which resulted in a higher payment. Otherwise, no issues. I'm just...
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A lack of communication between parties caused a delay in our closing date.
Reply from Ariel Carballo
June 11th, 2026 06:43 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Easy to work, on top of everything!
Reply from Ariel Carballo
June 11th, 2026 04:41 PM
I really appreciate the feedback and am looking forward to working with you again.
Tamurio was the reason for my being there... she was always helping me... but the loan took longer than I anticipated. I know it's important to be sure that the loan wou be paid back... but I know because of my race ... it slowed the process....
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Reply from Ariel Carballo
June 8th, 2026 02:20 PM
I enjoyed working with you. Thanks for the great feedback.
The hole experience
Reply from Ariel Carballo
June 1st, 2026 02:59 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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About
At Novus, we believe in fostering innovation and growth. Join us and be part
of a dynamic team that’s transforming the mortgage landscape.
Products & Services
Mortgage Loan Officer
Mortgage Refinance
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Disclaimer
Member FDIC. Equal Housing Lender. Novus Home Mortgage is a division of Ixonia Bank, NMLS #423065