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Amy Houk at CrossCountry Mortgage
VP of Mortgage Lending | NMLS #988925

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mishawaka, IN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
Amy would not recontact me when I needed to know where I was at in the process & what I needed. I have short term memory & maybe she thought I understood. Thankfully I had a realtor that suggested another loan officer & had a wonderful experience...
read more
Reply from Amy Houk at CrossCountry Mortgage
June 18th, 2025 05:23 PM
Thank you for letting me know about your recent experience. I apologize if my service did not meet your expectations and appreciate you taking the time to share your concerns. My goal is to provide each and every person with exceptional customer...
read more
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mishawaka, IN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #988925
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Non-QM
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- CrossCountry Mortgage - VP of Mortgage LendingJun 5th, 2025 - Current
- Hallmark Home Mortgage - Assistant Sales ManagerJan 12th, 2017 - Jun 4th, 2025
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Memberships
- Home Builders Association of St. Joseph Valley
- Women's Council of Realtors
- South Bend Area Realtors
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Year Started
2000
Time Zone
Pacific Standard Time (PST)
Licenses
- 988925
Awards
HBA Affiliate of t...
WCR Associate of t...
Hallmark Hall of F...
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Achievements
- Hallmark Hall of Fame
Hobbies
- Serving my community
- Spending time with family.
- Spending time on the lake.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095