Amy Hess

Name: Veterans United Home Loans
Address: 14755 North Outer 40 Rd Suite 110, Chesterfield, Missouri, 63017
Telephone: +1-573-291-2704
Rating: 4.92

Area Sales Manager | NMLS# 58000

Flat Branch Home Loans - Chesterfield, MO

4.92

(220)

Mortgage

Mortgage Loan Officer

Contact Info

(573) 291-2704

Chesterfield, MO

https://flatbranchhomeloans.com/team/amy-hess

Location & Business Hours

Business Hours

Sun

closed

Mon

8:30 AM to 5 PM

Tues

8:30 AM to 5 PM

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4.92

(220)

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Easy to work with.

Reply from Amy Hess

January 22nd, 2026 05:24 PM

I'm pleased to hear that you found working with me easy, Ryan. If you ever have more questions or need assistance in the future, feel free to reach out.

Amy always responded to my husband's many phone calls when we needed answers or help because the online loan process was very confusing for anyone who does not use online banking features. We use a laptop, not phones for email / banking (i.e....

Reply from Amy Hess

December 16th, 2025 02:57 PM

I'm grateful to hear that I could be of assistance during the loan process, especially given the challenges with online features. It's important to me to ensure that all your concerns are addressed, whether through direct communication with...

The questions and response time back was awesome. im dealing with other loanofficers too having to wait on questions but not Amy. She's spot on and quick!

Reply from Amy Hess

January 5th, 2026 02:25 PM

Hearing that you found my response time and communication helpful is great, Ben. I'm committed to providing prompt and effective service, so it's reassuring to know that this stood out in your experience. Should you have any more questions...

Amy has always been great and so easy to work with. She takes the time to explain every number and form that is being reviewed. She keeps me up to date that figures will change based on circumstances. I'm never surprised which is a relief when...

Reply from Amy Hess

December 11th, 2025 05:35 PM

It's a pleasure to know that you find working with me straightforward and that my explanations are clear and thorough. I believe that keeping you informed and eliminating surprises is crucial, especially when navigating financial matters. Your...

Amy was THE BEST ! i genuinely would not change a single thing about our refinance. I have already reccomened recommended Amy to people in my life who are shopping for a mortgage.

Reply from Amy Hess

November 10th, 2025 09:10 PM

I'm really appreciative of your kind words. It's great to hear that you were completely satisfied with the refinancing process. Thank you for recommending me to others looking for mortgage assistance. If there's anything else I can help with...

Amy is so helpful and is great at giving us all our options and explaining them so that we fully understand everything!

Reply from Amy Hess

November 6th, 2025 04:21 PM

I’m really pleased to know that you found my assistance helpful and my explanations clear. Making sure you fully understand all your options is a key part of the service I strive to provide. Should you have any more questions or need further...

Great communication and explanation of changes throughout the entire process.

Reply from Amy Hess

November 3rd, 2025 03:08 PM

It's good to hear that you found my communication and explanations helpful during the process. Keeping you informed every step of the way is a priority for me. If you ever have more questions or need assistance in the future, don’t hesitate...

You guys do a great job and I refer all of my clients who need mortgages and refinances to you and Tom

Reply from Amy Hess

October 13th, 2025 05:15 PM

I'm grateful for your continued support and trust in referring your clients to me and Tom for their mortgage and refinance needs. It means a lot to have your confidence, and I’m glad we could meet your expectations. If there’s ever anything...

You were very responsive and transparent throughout the transaction. Your phone calls were appreciated to follow up and ensure the entire team was on the same page.

Reply from Amy Hess

September 21st, 2025 03:24 PM

I appreciate your feedback and am glad to hear that my responsiveness and transparency made a positive impact during the transaction. Staying connected and ensuring everyone is aligned is important to me, and I'm pleased that my follow-up calls...

Amy has been amazing like always. She attentive and available for any silly questions we had.

Reply from Amy Hess

August 28th, 2025 12:06 PM

I'm truly grateful for your kind words and pleased to know that I could be there for you throughout the process. I understand how important it is to have someone attentive and available, especially when any questions arise, no matter how small...

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About

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Residential lending for 1-4 unit properties

FHA financing

Conventional financing

VA financing

USDA financing

Bridge loans, HELOC's, and non-QM financing options

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Positions

Veterans United Home Loans - Loan Officer
Sep 1st, 2005 - Oct 1st, 2014
Flat Branch Home Loans - Area Sales Manager
Oct 6th, 2014 - Current

Licenses

NMLS# 58000

Gallery

Achievements

2015 Up & Coming Award (Flat Branch Home Loans)
2016 Most Improved Award (Flat Branch Home Loans)
2018 FBHL Elite Performer (Flat Branch Home Loans)

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Hobbies

I love anything outdoors including hiking, swimming, gardening, and enjoying a sunny afternoon on the water!

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