Amy Goodrum
Mortgage Loan Originator | NMLS 780332
University of North Carolina at Chapel Hill
I have over 18 years of experience in the mortgage industry and am thankful for the knowledge that allows me to guide my clients through the process as stress-free as possible. I understand that homeownership is an important decision and co... Show More
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Amy was an awesome lender for my clients. My buyers were purchasing their first home and Amy was an awesome resource for them and helped answer the many questions that they had!
Amy was very reachable and made the process as smooth as possible!
The customer requested a rate lock. Amy failed to lock rate and when she realized her error, she only took half of the responsibility (meaning she issued a lenders credit which I disputed and she later increased to $1389.14 which is 1/2 of...
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Reply from The Silverton Admin
September 27th, 2023 03:14 AM
It is always our goal to provide the highest customer service experience and we sincerely apologize that we fell short in that regard. Thank you for taking the time to let us know. With your feedback, we will take measures to do better in the...
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I think because of the time and it was so busy and so many people are purchasing homes that her schedule was a little bit more hectic and she couldn't get back with you sometimes in a timely manner or sometimes I had to remind her about certain...
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Great communication
The experience was great because I’m a first time home buyer and the whole process went smooth!
My experience with Amy, and Silverton as a whole was great!! Amy was so very helpful and full of knowledge throughout the entire process. She was extremely responsive to my phone calls and emails. I was very impressed!! I will definitely keep...
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Everyone we worked with was friendly, knowledgeable and dedicated to helping us in our home buying process.
My experience with Silverton was great because Amy went over and beyond!! She was extremely helpful, and she was always available when I called. She was able to answer all of my questions, and help me help my clients!!
Some of the terms weren’t as stated.
Reply from The Silverton Admin
September 27th, 2023 03:14 AM
It is always our goal to provide the highest customer service experience and we sincerely apologize that we fell short in that regard. Thank you for taking the time to let us know. If there are additional details you would like to share, please...
read more
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About
I have over 18 years of experience in the mortgage industry and am thankful for the knowledge that allows me to guide my clients through the process as stress-free as possible. I understand that homeownership is an important decision and consider it a privilege to help make it happen. When you choose to work with me, you can expect someone who is diligent about walking you through the entire mortgage process from application to closing. My goal is for you to walk away from your mortgage experience feeling confident about your decisions. Confident enough that you’ll have no hesitation in referring me to your family and friends. I strive to always be honest and hard-working as we navigate your home loan needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Bank Statement Loans
1099 Income Loans
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Education
- University of North Carolina at Chapel Hill
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 780332
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.